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How to Access Voicemails Remotely

2 min readLast updated: 05.01.2024

There are three basic ways to retrieve voicemails remotely:

Voicemail email notifications

By turning on email notifications, you receive a copy of the voicemail sent to a given email address for you to listen to.

Learn how to set up your voicemail for remote access (email notifications) in How to Send Voicemail to Email.

Turn on call recording

Select Settings from the left side menu. Next, select the Call Recording tab at the top of the page, then enable the desired call recordings. Call recordings give you a recording of the call from start to finish, including any sound clips that may play in your switchboard.

Note: Before enabling call recordings, check your state laws regarding call recordings. You may need to add a sound clip to your call flow alerting callers to the fact that you record calls, and you may also need to inform people you call that their calls are being recorded.

Web App

Use a Chrome web browser to log into your Mango extension. Users will be able to use the Web App to check voicemails.

See How to Access Voicemail on Mango's Web App.

In all three cases, if you need assistance setting these up, please feel free to reach out to us and we can assist you further.

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