Phones built for the way your team works.
Calls, voicemail, recordings, and real-time AI insights, all in one place. Whether your team works from a desk phone, a laptop, or a mobile app, Mango Voice keeps everyone connected.
Sentiment By Quarter
Talk Time
Patient
Positive
Office
Positive
Total Calls
5,267
+8% from last period
Hi Sarah, this is John Smith. I received my bill in the mail, and there's an unexpected charge.
I'm sorry for any confusion. Let me pull up your account.
Everything your team needs on every call.
Mango Voice gives your team the information and tools they need before, during, and after each call. No extra software. No learning curve.
When a call comes in, caller details appear on screen before anyone picks up. Available on the desktop app.
John Doe
+1 (333) 999-8888
Every call tells you something. Mango AI makes sure you hear it.
Mango AI transcribes your calls and pulls out what matters. When a call ends, your team gets a full transcript, a summary, and a read on how the conversation went. No manual entry, no digging through recordings.
A full, readable transcript of every call, automatically generated and searchable.
A short AI-written summary of what was discussed, so your team can catch up on any call in seconds.
Shows the emotional tone of both the caller and your staff so you can spot friction and coach your team with real examples.
Tracks hold time, talk speed, and interruptions per call so you know what is actually happening on the phones.
For connected systems, AI call summaries are written directly into the patient record after every call. No manual notes, no double entry.
Summary
Patient called upset about an unexpected charge, believing the procedure was fully covered by insurance. The agent explained the copay and confirmed a corrected statement would be sent.
Sentiment
Caller
Negative
Office
Neutral
Sentiment by quarter
Office
Hello, thank you for calling Park Plaza Dental. This is Sarah, how can I help you today?
Patient 0:16
Hi Sarah, I received my bill and there's an unexpected charge I don't understand.
Office 0:23
I'm sorry for the confusion. Let me pull up your account. Can you give me a moment?
Patient 0:31
Sure, no problem.
Office 0:32
I see the charge is a copay for your cleaning that wasn't fully covered by insurance.
Take calls from wherever your team works
Mango Voice runs on the device that makes sense for each person on your team. Everyone stays on the same system, no matter where they are working from.
Softphones
Make and receive calls directly from your browser or desktop app. No physical phone required. Perfect for remote team members or practices that want to go hardware-free.
- Web app works in any browser
- Desktop apps for Mac and Windows
- Mobile app for iOS and Android
- Use your practice number from anywhere
Desktop Phones
Prefer a physical phone? We provide enterprise-grade Yealink and Poly devices that connect directly to Mango Voice. Plug in and start taking calls in minutes.
- Pre-configured and ready to use
- HD voice quality
- Bluetooth headset support
- Cordless options available
Desk phones that are ready when you are
All Mango Voice hardware ships pre-configured. Plug in and start taking calls. No IT team required.
Ready to upgrade your phone system? Let's talk.
See how Mango Voice can transform the way your practice handles patient communication. Book a Demo and we will walk you through everything.
