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Effortlessly access patient balances, payment history, scheduled appointments, and more during every call to enhance your optometry practice’s efficiency and patient experience.
Instantly connect with patients using one-click dialing through webphone or deskphone, eliminating the need for manual dialing and improving practice efficiency.
Track the origin of patient calls and monitor how your staff manages them to improve efficiency and patient satisfaction in your optometry practice.
Did you know that most text messages are read within 3 seconds? With Mango+, you can send and receive text messages directly from your business phone number, ensuring timely communication with patients.
Seamlessly direct patient calls to the appropriate department, whether it’s emergencies, scheduling, or billing, ensuring efficient communication.
Convert voicemails to text for quick and easy reference, enhancing patient follow-up and office productivity.
Effectively manage high call volumes, ensuring no important patient calls are missed and improving overall patient satisfaction.
Keep your staff connected on the go, ensuring seamless communication and efficient practice management.
Record patient calls for quality assurance, staff training, and to ensure compliance with patient communication standards. This helps in resolving disputes and maintaining high service quality.
Track call metrics to optimize staffing and operations.