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Use Policy

Mango Voice, LLC (“Mango Voice”) has formulated this Acceptable Use Policy (“AUP”) in order to encourage the responsible use of Mango Voice’s networks, equipment, systems, services, web sites, and products (collectively, the “Mango Voice Services”) by its customers, users granted access by customers, and any other users of the Mango Voice Services (collectively, “Users”), and to enable it to provide its Users with secure, reliable and productive services. By using the Mango Voice Services, Users consent to be bound by the terms of this AUP. Mango Voice reserves the right to modify this AUP in its discretion at any time. Any use of the Mango Voice Services after such modification shall constitute acceptance of such modification.

Mango Voice Services are for Users’ own personal and/or business use and Users shall not, under any circumstances, resell, retail, repackage for sale, distribute or wholesale or otherwise commercially distribute the services described herein by itself or in conjunction with any other services provided by Users.

The Mango Voice Services must be used in a manner that is consistent with the intended purpose of the Mango Voice Services and may be used only for lawful purposes. Users shall not use the Mango Voice Services in order to transmit, distribute or store material: (a) in violation of any applicable law or regulation, including export or encryption laws or regulations; or (b) that may expose Mango Voice to criminal or civil liability. Users are further prohibited from assisting any other person in violating any part of this AUP.

Mango Voice takes no responsibility for any material created or accessible on or through the Mango Voice Services. Mango Voice is not obligated to monitor or exercise any editorial control over such material, but reserves the right to do so. In the event that Mango Voice becomes aware that any such material may violate this AUP and/or expose Mango Voice to civil or criminal liability, Mango Voice reserves the right to block access to such material and suspend or terminate any Users creating, storing or disseminating such material. Mango Voice further reserves the right to cooperate with legal authorities and third parties in the investigation of alleged wrongdoing, including disclosing the identity of the Users that Mango Voice deems responsible for the wrongdoing.

Users shall not use the Mango Voice Services to transmit, distribute or store material that is illegal or illicit. Material accessible through the Mango Voice Services may be subject to protection under privacy, publicity, or other personal rights and intellectual property rights, including but not limited to, copyrights and laws protecting patents, trademarks, trade secrets or other proprietary information. Users shall not use the Mango Voice Services in any manner that would infringe, dilute, misappropriate, or otherwise violate any such rights.

Users shall not use the Mango Voice Services to transmit, distribute or store material that contains a virus, worm, Trojan horse, or other component harmful to the Mango Voice Services, any other network or equipment, or other users.

Users shall not use the Mango Voice Services to transmit or distribute material containing fraudulent offers for goods or services, or any advertising or promotional materials that contain false, deceptive, or misleading statements, claims, or representations. In addition, Users are prohibited from submitting any false or inaccurate data on any order form, contract or online application, including the fraudulent use of credit cards.

Users shall only use authentication credentials to make and receive phone calls and services on approved Mango Voice Devices. Users shall not use any device and/or software that has not been authorized by Mango Voice. User agrees to only use Mango Services for normal and regular business use. Any attempt to use any other device or software not approved by Mango Voice in writing or use Mango Voice for any other purpose than normal business service as approved by Mango Voice will be investigated and prosecuted to the full extent of the Law. Furthermore, Customer authorizes Mango Voice to charge the payment method on file for the cost of services used by the customer. If the payment method on file is insufficient to collect all damages. Customer agrees that Mango Voice will use every legal remedy necessary to recuperate such cost and relate fees necessary until payment is made in full.

Users shall not use the Mango Voice Services to send unsolicited email messages, including, without limitation, bulk commercial advertising or informational announcements (“spam”). Further, Users are prohibited from using the service of another provider to send spam or to promote a site hosted on or connected to the Mango Voice Services. In addition, Users shall not use the Mango Voice Services in order to (a) send e mail messages which are excessive and/or intended to harass or annoy others, (b) continue to send e mail messages to a recipient that has indicated that he/she does not wish to receive them, (c) send email with forged TCP/IP packet header information, (d) send malicious email, including, without limitation, “mailbombing”, (e) send or receive e mail messages in a manner that violates the use policies of any other internet service provider, or (f) use an email box exclusively as a storage space for data.

Users may have access through the Mango Voice Services to search engines, subscription Web services, chat areas, bulletin boards, Web pages, USENET, or other services that promulgate rules, guidelines or agreements to govern their use. Users must adhere to any such rules, guidelines, or agreements. Users who post messages to Usenet newsgroups are responsible for becoming familiar with any written charter or FAQ governing use of such newsgroups and complying therewith. Regardless of such policies, Users may not (a) post the same message, or a series of similar messages, to one or more newsgroups (excessive cross posting or multiple posting, also known as “Usenet spam”), (b) cancel or supersede posts not originally posted by such Users, unless such Users does so in the course of his/her duties as an official newsgroup moderator, (c) post any message with forged packet header information, or (d) post messages that are excessive and/or intended to annoy or harass others, including, without limitation, chain letters.

Users are prohibited from violating or attempting to violate the security of the Mango Voice Services , including, without limitation, (a) accessing data not intended for such Users or logging into a server or account which such Users is not authorized to access, (b) impersonating Mango Voice personnel, (c) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (d) attempting to interfere with, disrupt or disable service to any Subscriber, host or network, including, without limitation, via means of overloading, “flooding”, “mailbombing”, “denial of service” attacks or “crashing”, (e) forging any TCP/IP packet header or any part of the header information in any e mail or newsgroup posting, (f) taking any action in order to obtain services to which such Subscriber is not entitled, or (g) attempting to utilize another Subscriber’s account name or persona without authorization from that Subscriber. Users are also prohibited from attempting any action designed to circumvent or alter any method of measuring or billing for Mango Voice services. Violations of system or network security may result in civil or criminal liability. Mango Voice will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations.