by Kody Davis | Jan 9, 2019 | Support Questions
Yapi Integration Smart Caller ID Screen Pop Allows dental practices to see see a patients profile as the call is coming in. Follow these steps to complete the integration. Open YAPI Dashboard Click the Wrench icon Select the About option Click on the Practice ID...
by mangovoice1 | Sep 20, 2018 | Support Questions
Dental Intel Integration Smart Caller ID Screen Pop Allows dental practices to see see a patients profile as the call is coming in. 1. Get a simultaneous ring number from Dental Intel 2. Create a new line extension set OutDial® Extension = Yes 3. Enter the...
by Audri Mango | Jun 25, 2018 | Business Phone System, Phone System, Unified Communications
Unified communications are taking a new meaning in 2018. With VoIP systems popping up here and there offering what seems to be the same old service, Mango Voice is taking a step into integration to separate itself from other voice phone system providers. Mango...
by Audri Mango | May 31, 2018 | Phone System, Small Business Phones, VOIP phone system
Customer service is the key to a successful business. After searching through hundreds of articles about business strategy and marketing, customer service is at the heart of success. Mango Voice provides business phone service to businesses and organizations in...
by Mike Sunyich | May 14, 2018 | Support Questions
Peplink SD-WAN http:///cgi-bin/MANGA/support.cgi > makes sure “sip” is disabled System>firmware>check and use most upto date firmware Network>WAN> change mtu on WAN from 1440 to 1500 Network>WAN> check box “Independent from Backup WANs”...
by Audri Mango | May 9, 2018 | Announcements, Press Release
Mango Voice is launching new partner platform programs and incentives for referrals. In a press release published by the Channel Partners website for the Channel Partners Conference and Expo held at the Venetian and Sands Expo in Las Vegas (NV), Mango Voice announced...
by Mike Sunyich | May 7, 2018 | Support Questions
ZyXEL Equipment Updated: 2/23/2017 3:36 PM ZyXEL Routers If you are using a ZyXEL router and experiencing dropped calls, we recommend disabling the SIP ALG feature of the router. Models which may follow these instructions include the P-660HW, the P-729H, and the...
by Audri Mango | Apr 20, 2018 | Business Phone System, Dental Office Phones, Phone System
Did you know that Mango Voice has a customizable office phone system just for dentists? Mango Voice is the best choice for a dental office phone system. It’s no secret that we love making our amazing phone system even better by listening to each of our clients....
by Mike Sunyich | Mar 20, 2018 | Support Questions
Voicemail greetings are managed on the phone and are accessed by pressing the Message Button (has an envelope on it) or dial *97 and then follow the following steps: Enter your password. The default password is 1234#. Select Advanced Options #5 To record a greeting...
by Audri Mango | Mar 13, 2018 | Marketing With VOIP
Using a tracking phone number when you are marketing and advertising your business is one of the best ways to measure your investment. A tracking phone number means that you only use a certain number in one lead generating source. By tracking the performance on that...
