Voicemail Greetings

Voicemail greetings are managed on the phone and are accessed by pressing the Message Button (has an envelope on it) or dial *97 and then follow the following steps: Enter your password. The default password is 1234#. Select Advanced Options #5 To record a greeting...

What causes a failed call to my number?

Same Carrier One possible explanation for why a certain company or number can’t call your number is that you recently moved your number from the same provider as the number or company that is trying to call you is still on. When you move your number to a new...

Poor Call Quality and Audio Issues

One-way audio or dropped calls If you’re receiving one-way audio your router is most likely the cause. This is because many firewalls can block notification messages used to establish two way audio. To resolve this issue take the following steps. Disable SIP ALG...

Motorola – How to disable SIP ALG

Open a browser (e.g. Google Chrome, Firefox, Internet Explorer or Safari). Type 192.168.0.1 in the address bar. Log in using username admin, and password motorola, all lower case. Click on Advanced in the top right hand corner. Go to Advanced Router, then click on...