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How to Send Voicemail to Email

1 min readLast updated: 05.01.2024

You can have Mango Voice deliver voicemails left on an extension straight to one or more email inboxes, with the option to attach the recording and automatically save or delete it once emailed.

Note: Your account must have administrator access to set this up. Log into admin.mangovoice.com to begin.

Steps

  1. 1

    Select the plus button next to Extensions.

    Extensions navigation item with an orange plus button beside it
  2. 2

    Select Lines.

    Extensions menu expanded showing the Lines sub-item
  3. 3

    Select the extension you want to modify from the list. This is the extension where voicemails are left on your switchboard.

    Extension list entry 'MSNVR TEST 3 - 103' with Extension Type: Line
  4. 4

    Scroll down the page to Voicemail Options and change Send Email Notifications to Yes.

    Voicemail Options panel with the Send Email Notifications dropdown open and Yes highlighted
  5. 5

    Select Yes to Attach Voicemail Message, choose whether to delete or save voicemails once emailed, then enter the email address or addresses you want to receive the voicemails.

    Voicemail Options panel with Send Email Notifications and Attach Voicemail Message set to Yes, Delete Voicemail Once Emailed set to No, and a Message Email Address field
  6. 6

    Click Update Extension when finished to apply your changes.

    The orange Update Extension button

Still need help?

If voicemails aren't arriving by email, double-check the address you entered and that Send Email Notifications is set to Yes on the correct extension.

Visit the Support Center