Dynamic Sound Clip Recording

Dynamic Sound Clip Recording lets you assign a feature code to a sound clip so you can re-record it directly from your business phone whenever you need to.

Dynamic Sound Clip Recording is great for

• Daily updates such as discounts and newly added plans
• Emergency changes for voicemails due to weather or unplanned occurrences
• Easy adjustment to holiday-specific voicemails
• Changing on-call voicemails or sound clips

How to assign a feature code to an existing sound clip

1. Select Sound Clips from the left sidebar of your Mango Portal.
2. Find the sound clip you want to update. A feature code is a star code that can be dialed to re-record that specific sound clip. If a clip has no code assigned, its Feature Code will show as N/A. Select the orange edit button to assign one.

3. In the Edit Sound Clip window, open the Feature Code dropdown and choose an available star code (for example, *103).

Feature codes are assigned from a set of available star codes, such as *100, *101, and *103.

4. Click Update Sound Clip to save the assigned feature code.

How to re-record with a feature code

• On the Mango phone, dial *(feature code) — for example, *100–*109.
• It will play the existing sound clip.
• Press 3 to record over the existing clip.
• Press 2 to save your recording.

How do I get help?

• Mango Voice Support — Phone: (435) 466-2646
• Mango Voice Support — Email: support@mangovoice.com