1 min read·Last updated: 04.23.2024
Access Shared Voicemail on Mobile
Shared Voicemails are a convenient way to allow a group of users to receive and access voicemail boxes.
Review Voicemails in the Mobile App
- Log in to the mobile app.
- Click on the Voicemail tab.
- Tap the filter icon in the top left to switch between different voicemail boxes.
Note:If you don't see a voicemail box that you need access to, you will need to add your user to the correct user group and associate it with the shared voicemail box. Learn more about how to Set Up a Shared Voicemail.
Call into the Shared Voicemail
First, ensure that the desired extension's mobility access has been enabled. Learn more about how to Enable an Extension's Mobility Access.
- Log into the mobile application.
- Navigate to the Phone tab in the bottom left of the app.
- Tap the floating dial pad button.
- Dial *98 or tap the Voicemail icon on the bottom left of the dial pad.
- Follow the prompt by entering the extension of the voicemail you wish to access (for example, 600).
- Enter the password.
- Use the voice prompts to go through your voicemails.
How do I get help?
- Mango Voice Support — Phone: (435) 466-2646
- Mango Voice Support — Email: support@mangovoice.com