1 min read·Last updated: 04.26.2024
Dial By Name switchboard object
The Dial By Name object prompts the caller to enter the first few letters of a person's name so they can find that person's extension and dial it directly.

Options
- Lookup By Extension Name: Allows the caller to look up people by extension name. Do not use any non-alphabetic characters.
- Lookup By User Name: Allows the caller to look up people by user name.
Use cases
This is great to use if you have a lot of employees who get direct calls and want those calls to be transferred directly to them.
How do I get help?
- Mango Voice Support — Phone: (435) 464-2646
- Mango Voice Support — Email: support@mangovoice.com