International Calling
Note: International calling is only functional on Kamailio servers.
International dialing lets approved users place calls outside the country directly from their Mango Voice devices. For current pricing, see the International Rates page.
How to Turn On International Dialing
- 1
Go to PBX Settings and set International to Enable.
- 2
Go into PBX > Users > User Groups.
- 3
Create a new User Group named "International".
- 4
Inside the new group, click International Access > Yes.
- 5
Add the users that are allowed to make international calls.
Enabling international calling must be approved by the Billing Department. International calling is limited to 20 concurrent calls.
International Format
An international number is made up of a prefix, the country code, and the phone number. The example below shows how you would call Bangladesh (country code 880).
| Prefix | Country Code | Phone Number |
|---|---|---|
| 011 | 880 | 5551112222 |
| + | 880 | 5551112222 |
Either prefix — 011 or +— works when calling Bangladesh.
Required Permissions
The PBX must be enabled for international calling by a Mango Voice representative in PBX settings.
The user associated with the extension must belong to a group that allows international calling.
How to Dial International
Softphone / Webphone / Mobile App
'+' (country code) + (phone number)
e.g. +8805551212
or
011 + (country code) + (phone number)
e.g. 0118805551212
Still need help?
If you have questions about enabling international calling or need Billing Department approval, our support team is happy to help.
Visit the Support Center