Incompatible Routers & Modems
The following routers and modems may need to be replaced if problems persist after making Transport and NAT adjustments and the recommended router changes.
- Apple Airport Routers
- Arris TM1602A
- Buffalo Routers (All)
- Comcast CGA4131COM — Under review
- Cisco RV Series (All)
- D-Link DIR-632
- Google NEST Routers (All)
- Linksys WRT120N
- Linksys WRT610
- Linksys LRT224
- Linksys BEFS-xxxxx (All)
- Linksys EA series (All)
- Linksys WRT54GL
- Netgear WPN824
- Linksys WRT54GS
- Linksys WRT54GT
- Medialink MWN-WAPR150N
- Netgear CG3000DCR (Comcast)
- Linksys WRT54GX
- Linksys WRT100
- Netgear FVS
- Netgear MR814
- Spectrum RAC2V1K
- Spectrum RAC2V1S, RACV2V2S, and RAC2V1A
- TP-LINK Archer C1200, C2600 (Cannot disable SIP ALG)
Sparklight modems
Sparklight modems running the following firmware are also incompatible:
- 7.2.4.1.4B9
Note
Home-grade routers are suitable for 1–5 users and will require some recommended setting adjustments. Modem/router combo devices or DSL/Cable gateways supplied by your ISP are suitable for 1–5 users, but are not recommended. For best results these devices will need to be placed in transparent bridge mode with a compatible router attached after it.
Related reading
For settings and recommendations that help you get the most out of your service, review our network requirements for best results with Mango Voice.
How do I get help?
If you have questions about whether your router or modem is compatible, reach out to Mango Voice Support and we'll be happy to help.
- Mango Voice Support — Phone: (435) 466-2646
- Mango Voice Support — Email: support@mangovoice.com