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How do I change my voicemail greeting over the phone?

1 min readLast updated: 05.10.2024

Voicemail greetings can be accessed and managed from your phone by dialing *97 and following the steps below.

The default voicemail password is 1234. If you have changed it, use your current password instead.

Record your greeting

  1. 1

    Dial *97

    From your phone, dial *97 to access your voicemail box.

  2. 2

    Enter your password

    Enter your voicemail password when prompted. The default voicemail password is 1234.

  3. 3

    Select Advanced Options

    Press 5 to open the Advanced Options menu.

  4. 4

    Choose to record a greeting

    Press 1 to record a greeting.

  5. 5

    Choose a greeting slot to record

    Choose a greeting between 1 and 9. This is the greeting slot you want to record your message into.

  6. 6

    Choose your default greeting

    Choose a greeting to set as your default. The default greeting is what plays if an extension dials you directly or if a call is transferred to your voicemail.

Quick reference

  • *97Access your voicemail box.
  • Press 5Open Advanced Options.
  • Press 1Record a greeting (choose slot 1–9).

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