Did you know that Mango offers Call Recording, included as a BASIC feature with all phone plans?


How your practice can benefit from Call Recording:


  • Manage your office communications
  • Ensure your staff uses the appropriate sales techniques and is both polite and respectful on calls
  • Improve your patient experience by knowing what your team members are communicating to your patients
  • Resolve customer complaints quickly and efficiently.


The ability to listen to previous calls to eliminate he-said/she-said customer service issues and validate customer complaints.


Don’t lose money by not training your team appropriately!
Improve your customer experience with Mango Voice Call Recording!


Learn all about our game-changing features by clicking here:
https://mangovoice.com/pricing/


Call us today to find out how we can streamline your office communications!
888-552-9003

Mango For Insurance

Your Insurance Business. Made simple.

Increase customer satisfaction and retention by simplifying communications both in and out of your insurance office.

What can Mango do for my Insurance Agency?

The latest Integrations, at your fingertips 

Mango Voice for insurance can:

  • Integrate with Pipedrive 
  • Read what insurance carrier your customer has
  • Autoroute your customers to the correct insurance carrier
  • Read what insurance carrier your customer has
  • Autoroute your customers to the correct insurance carrier

Increase Patient Engagement by using our powerful integration tools, such as:

  • Screen pops

Save an average of 4 minutes per call! 

Give your staff the info they need – live when they answer the phone – with a seamless screen pop integration. Easily view customer balances, payment history, appointments, and more. Customizable to your business needs. Increase customer retention by skipping the initial call questions and building rapport instead. Your customers and insurance staff will thank you!

  • Click-to-Call 

As an insurance business, your time is valuable. 

Simplify and improve office efficiency by using our easy click-to-call feature – the ability to click a number within a CRM or other database that initiates a call through a web phone or deskphone. This replaces the need to manually dial a number by hand increasing efficiency in making outbound calls.

  • Live call analytics 

Get a better picture of what’s happening in your insurance agency! 

Analytics are an important part of understanding the performance of your communications between patients, customers, clients and members of your office team. Mango Voice provides analytics in the form of detailed reports that show how many calls you make and receive on a daily and hourly basis. This can be useful in many ways, such as identifying how well a marketing source or agent in your office performs on the phone.

Secure eFax

Send and receive faxes safely and securely

  • Email-to-Fax

Use your email to seamlessly send secure faxes.

  • Fax-to-Email

Easily view faxes directly from your email inbox.

SMS Notifications

Send & Receive text messages from your business phone number using our desktop and mobile application!

Did you know that most text messages are read within 3 seconds? Text messaging is often much faster than a business call. Stand out from other dental offices and stay current by texting your customers today!


Create Teams!

Welcome to communication made easy!

With the ability to create teams like “Dental Assistants”, you can send text messages directly to team members. Stay connected on the go.

Follow-up calls and texts, on your terms

Call anytime from mobile without showing your personal cell phone number! Send text messages easily via our mobile app! All calls and texts made through Mango Mobile will show your business line phone number. It’s that easy.

Ready to Learn More?

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your insurance business run better and more efficient.

Mango Voice is the perfect solution for your insurance office! 

Click here to learn more: Mango For Insurance

Call to learn more!

(888) 552-9003

Mango For Hospitality

Hospitality Made Simple

Finally, a cloud-based phone system that integrates with your Property Management Software.

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Mango Voice has developed a custom solution for the hotel and hospitality industry. See all call information, room status, 911 emergency records, voicemail, and wake-up call histories in one glance. Mango Voice’s all-inclusive hospitality business phone system reduces phone costs and delivers unparalleled functionality, reliability, and value.

Go VoIP and get more for hospitality!

Mango Voice has created the best and most innovative hospitality business phone system for your hotel property. Don’t want to re-wire hundreds of rooms? No problem! With our hybrid VoIP conversion solution, you can quickly and easily upgrade to VoIP.

Make your guests’ experience top-notch with a phone system that can deliver wake up calls, store voicemail, and track phone records with all of the features included with a Mango Voice business phone system.

All information at a glance.

Quickly see room status – clean, dirty, inspected, or staying over, with our color-coded dashboard. Check each room for wake-up call history, voicemail status, create new wake-up calls, or delete them. The 911 call record displays the time and room number so your front desk staff can respond just as quickly and direct emergency services to the right location. Don’t miss this great tool to increase your efficiency and make your hotel’s service top-notch! Does your hospitality business phone system do all of that?!

Upgrade your hotel to Mango Voice and we’ll include our Room Management Suite FREE. The Room Management Suite includes an easy-to-use dashboard.

View all vital room information at a glance:

  • Voicemail History (Read/Unread)
  • Call History
  • Wake-up Calls (Active/Missed/Scheduled)
  • 911 Emergency Information
  • Room Status (Clean/Dirty/Stay-Over) via our Jazzware integration

Hospitality Jazzware Integration 

Mango has partnered with Jazzware.

Jazzware is an on-premise server that allows Mango to synchronize with HPMS, allowing maids to mark a room as clean or dirty by simply typing a code into the phone and having it update the Hotel Property Management System automatically.

To learn more about Mango for Hospitality, click here: Mango For Hospitality

Mango For Dental

Your Dental Business. Made simple.

Increase customer satisfaction and retention by simplifying communications both in and out of your dental office.

Why Mango for your dental practice?

The latest Integrations, at your fingertips 

Mango Voice can integrate with the top PES systems to open a whole new level of efficiency and functionality for your dental office staff.

Increase Patient Engagement by using our powerful integration tools, such as:

  • Screen pops

Save an average of 4 minutes per call! 

Give your dental staff the info they need – live when they answer the phone – with a seamless screen pop integration. Easily view customer balances, payment history, appointments, and more. Customizable to your dental business needs. Increase customer retention by skipping the initial call questions and building rapport instead. Your customers and staff will thank you!

  • Click-to-Call 

As a business, your time is valuable. 

Simplify and improve dental office efficiency by using our easy click-to-call feature – the ability to click a number within a CRM or other database that initiates a call through a webphone or deskphone. This replaces the need to manually dial a number by hand increasing efficiency in making outbound calls.

  • Live call analytics 

Get a better picture of what’s happening in your dental office! 

Analytics are an important part of understanding the performance of your communications between patients, customers, clients, and members of your dental office team. Mango Voice provides analytics in the form of detailed reports that show how many calls you make and receive on a daily and hourly basis. This can be useful in many ways, such as identifying how well a marketing source or agent in your dental office performs on the phone.

Secure eFax

Send and receive faxes in your dental office safely and securely

  • Email-to-Fax

Use your email to seamlessly send secure faxes.

  • Fax-to-Email

Easily view faxes directly from your email inbox.

SMS Notifications

Send & Receive text messages from your dental business phone number using our desktop and mobile application!

Did you know that most text messages are read within 3 seconds? Text messaging is often much faster than a business call. Stand out from other dental offices and stay current by texting your customers today!


Create Teams!

Welcome to communication made easy!

With the ability to create teams like “Dental Assistants”, you can send text messages directly to team members. Stay connected on the go.

Follow-up calls and texts, on your terms

Call anytime from mobile without showing your personal cell phone number! Send text messages easily via our mobile app! All calls and texts made through Mango Mobile will show your dental business line phone number. It’s that easy.

Don’t just take our word for it!

See https://mangovoice.com/dentist/ for dental reviews!

Ready to Learn More?

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your dental business run better and more efficiently.

Mango Voice is the perfect solution for your dental office! 

Check out more info on dental, here: Mango For Dentists

Call to learn more!

(888) 552-9003

Unified Communications with Mango Voice

Unified communications are taking a new meaning in 2018. With VoIP systems popping up here and there offering what seems to be the same old service, Mango Voice is taking a step into integration to separate itself from other voice phone system providers. Mango business phone system is top of the line, reduces downtime and keeps your information on a truly geo-redundant platform. With other features like drag and drop, Mango Voice is giving their customers the best system without breaking the bank.

Unified Communications with Mango Voice – Not just a phone system

Unified Communications Companies are combining all communications technologies that the average office uses to market to their customers. With email marketing newsletters and virtual business fax services, most all communications are digital and readily available online. This makes business more efficient both in office and for the customers they serve. But what makes communications “unified”? Gartner defines Unified Communications as including these six areas:

  1. Voice and telephony, including mobility support
  2. Meeting solutions (formerly termed “conferencing”) — Audioconferencing, video conferencing and web conferencing
  3. Messaging — Email with voice mail and unified messaging (UM)
  4. The presence and instant messaging (IM)
  5. Clients — Including desktop clients and thin browser clients
  6. Communications-enabled applications — For example, integrated contact centers, communications platform as a service (cPaaS) and workstream collaboration (WSC)

Source: https://www.gartner.com/doc/reprints?id=1-4CZ9W0V&ct=170908&st=sb

More Integrations for Unified Communications

When analyzing how each VoIP system runs, develops and grows, these complimentary pieces fit together like a puzzle. It’s a puzzle most business view as a welcomed change to simplify their costs and make the business flow more efficiently. In fact, with all the technology available, it has become an expectation from any end user to have technology services work together. This is exactly what Mango Voice has always centered the foundation of the product we deliver on. By listening to our client base, we’ve already begun developing integrative approaches to many products. Some of our latest integrations has included Mango Dental office phone services with integrations into the patient management systems and SMS messaging for appointment reminders.

And a question we might ask is, why is UC replacing legacy telephony and conferencing solutions? Again, according to Grand View Research, there is one major driving factor behind this technological shift: “companies are looking at ways to decrease costs, improve efficiency, and increase productivity.” We can even see the shift in spending from on premise to hosted solutions from Grand View’s Market Analysis.

By combining together multiple communication functionality into a cloud-delivered solution, businesses are able to hit all of these marks with just one paradigm shift. UC enables the “elimination of delays and speeding up of marketing,” thanks to the “integration of real-time communications with business processes.”
Source: https://getvoip.com/blog/2018/03/30/state-of-uc-2018/ 

Voice and Telephony – Mango Voice Phone System

Mango Voice has already established itself as the perfect VoIP business phone service. With features like drag and drop, a truly geo-redundant platform and best in class customer service based in the United States, we know how to make our customers happy. But just providing a phone service by itself isn’t enough anymore. We’ve already developed a virtual business fax solution that is more secure and dependable than any other stand-alone service. But there is still more needs to meet for each business. Mango Voice provides customized phone service solutions for each of our clients, but in each industry, they use different technology. For instance; in the dental office phone industry, there are a variety of services that integrate appointment reminders with SMS text messaging or other communications reminders. Mango Voice has already begun the process of integrating with these systems.

Meeting Solutions with Mango Voice

Unified Communications systems combine meeting solutions and messaging systems. Mango Voice provides a feature for virtual voice conferencing, parked calls, drag-and-drop call flows and other features to make telecommuting to your meetings possible. When conducting an over-the-phone conference call or meeting, Mango Voice provides a cloud-based phone system conference room service that allows multiple accounts to fit most any meeting need.

Mango Voice - Unified Communications and Voice Phone System

Mango Voice – Unified Communications and Voice Phone System

Mango Voice provides virtual conference room features that allow a single user to moderate invitations to conference rooms, “hand raising,” disconnecting, muting and unlimited lines to connect. Host your next business meeting from anywhere. You can host, join or add attendees from anywhere with an internet connection. Conference calls include moderation so that you are in control of the call. Let others wait to speak, set up a secure password for your conference call, enhance wait time with hold-music while others gather or include a customized greeting for your meeting.

Mobile or In-Office Unified Communications

Integrate all of the features that you use on a daily basis to run your business. This is unifying literally every detail to make business more efficient, easier on your wallet and you’ll see an immediate increase in your bottom line. Taking business with you on your mobile device is even easier when your VoIP business phone service integrates with mobile technology. This is one area where Mango Voice has excelled. The “find me follow me” feature allows phone communications to follow you wherever you may be. It also allows the features of your VoIP phone system to come along with you by allowing you to record calls and transfer to other office phones.

Unify Your Business with Mango Voice

Mango Voice understands the importance of communication in business. Business phone service is still one of the most important communication channels to reach your customers.  It is the heart of every service and absolutely paramount to any successful business venture. Mango Voice has created a customizable phone system and partner platform with a small business feel so that each client can establish the exact blend and function and features to make their system work for them.
Utilizing a single integrated platform, a business can find all the services they enjoy playing well together. This is Mango Voice’s goal in 2018. We’re jumping on the UCC train and riding off into the integrated sunset with your favorite applications.

Business Phone Service is the Best Tool for Customer Service


Customer service is the key to a successful business. After searching through hundreds of articles about business strategy and marketing, customer service is at the heart of success. Mango Voice provides business phone service to businesses and organizations in various places, but the tools that we provide through our simple phone system is even more valuable to running your business. Let’s look at the key features of a business phone service that make it easier for businesses to provide the best in class customer service experience.

Business Phone Service Drag and Drop Interface

With any business phone services, there is an interface that you may utilize online to manage your system. These can range from a very simplistic feature-less experience to a powerhouse of cosmic power that only the smartest technician can mitigate. Mango Voice has decided to give you the powerhouse with a simple approach. Utilizing drag and drop technology, you can literally click and drag each call setting into place. Easily manage your call flow so that your customer can get the best service with the right person.
Drag and drop interface is one of the many features that make delivering the best service to your customers possible. We listen to our clients. Many have voiced concerns over difficult business phone systems features and want the ease of a simple administrative panel that delivers access to their phone features without any a headache. Mango Voice has accomplished this task!

True Geo Redundant Platform

A true geo-redundant platform is the key to ensuring your phone system runs well, 100% of the time. But what does that mean, exactly? Glad you asked. A truly geo-redundant platform means that our servers that house your cloud-based phone system spread across multiple locations in different areas. We then duplicate the information across all of these servers so that at any given moment, your information can be made available to your regardless of any outside factors. This means that you won’t hear busy signals or experience poor connection quality because our redundancy platforms are balancing the load for call data and running at optimum speeds.
A geo-redundant platform in a business phone system means you can deliver the best customer service to your callers because they will always be able to reach you and understand you without any delays or poor quality issues. Many customers that switch to Mango Voice immediately recognize the increased call quality and quantity. Business landlines are not always dependable, the quality is hit or miss. VoIP phone systems are a more affordable and customizable phone solution.

Creating the Right Customer Experience with Mango Voice

The entire way that Mango Voice operates is centered around creating an experience for your customers that they can truly be happy with. Since each business runs a little different from the rest, Mango provides an easy way for each business to set up their call flow and get their calls routed to the right people.

Customer Experience with Mango Voice

Survey Says: Customers highly value great customer service experiences. [Source.]

 
The experience customers have when contacting your business matters more than ever. With the advancement of social media and online reviews, any experience your customers have with you is highly likely to be reviewed online for the world to see. Making your call quality exceptional is one way to avoid negative feedback about contacting your company. Also, utilizing the drag and drop interface to customize your call flow will also make your customers more happy to reach the right people and find the help they need.

“It’s highly unlikely that you want to do business with someone who treats you poorly.
How you feel after a phone call you’ve made to a customer service center affects your further decisions. According to Deloitte, 62% of companies view customer experience delivered by the contact centers as a competitive differentiator.
Therefore, if you want your customers to stay loyal, you have to invest in the experience. As a result, Gartner predicts that by 2018, more than 50% of organizations will redirect their investments to customer experience innovations.”
Source: https://www.superoffice.com/blog/customer-experience-statistics/

Mango Voice recognizes the importance of fast and efficient service. That is why our support team is based in the United States and we pride ourselves on giving each customer all the tools they need to get their VoIP business phone service up and running quickly. Mango Voice offers a best in class experience for each new phone service customer.

Make the Most of Customer Interactions

It is vital to have a great phone system for your business to provide your customers with excellent service. That’s a given. But you also need the ability to track, record and USE your phone system to its full potential. Mango Voice offers features that you won’t find at just any old phone service provider. Get the full office experience with features like:

SMS Text Messaging

Your customers aren’t just using voice phone calls to contact people. They are using all forms of communication. SMS Text messaging is another way you can help remind your clients of meetings, schedules, appointments or send them friendly updates about services you offer. Engaging your customers through multiple communication channels is a great way to market your product as well.

Appointment Reminders

Automated appointment reminders can be sent through text message or with an automated call. Make sure your schedule stays full! Reminders are helpful to your business and to your customers to ensure the business keeps rolling in.

Business Fax

Step into the latest communication technology with our digital e-fax services at Mango Voice. Send and receive secure fax messages through an electronic portal and straight to your email inbox. Business fax is also mobile, take it where ever you are with our cloud-based phone system.

Smart Caller ID

Utilizing caller ID to track your customers as they call in can help your office run more efficiently. When a customer calls in, you can quickly look up their information and have their data right in front of you as you handle the incoming call. Make notes and keep the whole office up to date by updating their customer profile.

Mobile App

There are many features that go along with the Mobile App. You can forward calls to mobile devices, add mobile calls to a ring group, and transfer a call from your mobile to your office phones. Other features like find me follow me to allow you to set up a bit of logic for the system to pass through in order to handle calls according to the workflow that you specify.

Software Integrations

Mango Voice plays well with others. Recently we’ve developed several integrations with popular software that you are already using as part of your business structure. We work well with Dental offices, as we have recently set up integrations with a few of the most popular electronic records software products. Call Mango Voice today and we can talk about integrating with your favorite office management software solutions to make your phone system really work for you!

Call Tracking Phone Number

Increase your ROI with a call tracking phone number in your marketing campaigns. See detailed reports utilizing a call tracking phone number to see which advertising mediums are making your phone ring. Yet another way your phone system is working for you and making your business more profitable.

More Than a Typical Business Phone Service

Mango Voice is definitely more than a typical business phone service. In the VoIP business phone service world, you can find plenty of options for phones. Our customers choose Mango Voice because we listen. We create solutions to problems and keep your bottom line in mind.
We only stay in business when our customers are happy! We’ve also introduced a new Partner Platform to help incentivize our customer and partners that refer business to Mango Voice. Share this amazing unified communications system with your favorite businesses.
Mango Voice offers the best in technology with a true geo-redundant platform, best in class customer service and integrated features that keep your office running smoothly. Our team would love to work with you and determine the best solution for your business. Call us today for a free estimate: 888-541-1397.

Why Mango Voice is the Best Dental Office Phone System

Did you know that Mango Voice has a customizable office phone system just for dentists? Mango Voice is the best choice for a dental office phone system. It’s no secret that we love making our amazing phone system even better by listening to each of our clients. One way that Mango Voice is constantly driving innovation in phone service is by customizing our solution to meet the needs of various industries. We know that not every business is the same. We also recognize significant differences between technology in different industries. That is why Mango Voice has made efforts to partner and integrate with industry software for dentists to help increase our ability to make the perfect phone system even more efficient for a dental office.

Dental Office Phones: Why you need VoIP

Technology is a fickle friend. It is constantly evolving and changing. Mango Voice understands this. We’ve built a phone system that is ready for change, upgrades, integrations and we are always innovating our product. You won’t get any of those things from a business landline. Now consider the dental industry. What do we have in common? We are always staying on the top of our game. For dental offices, they want a phone system that will guarantee great quality without costing an arm and a leg. This is why VoIP phone system technology is a great solution! Using an internet connection in the place of a dedicated telephone line saves money and is more efficient for communicating with patients.
VoIP business phone service is a fast, efficient, and an affordable way to upgrade your communication system. Enjoy better call quality and more functionality with voice over an internet protocol connection. With VoIP business phone service, you can create call flows that allow you to control what happens when your patient calls your office. Utilize our secure business fax feature with fax to email. Choose an auto-attendant message that welcomes your caller and directs them with prompts to schedule appointments or dial some one’s extension. Choose which staff member gets what call with our dial plan editors drag-and-drop user interface. It couldn’t be easier to drag and drop the whole workflow for what you want to happen when a patient calls your dental office phone.

What Makes Mango the Best for Dental Offices

Mango Voice offers a full list of features to all of our clients. Some of the features that dental office love are:

  • Smart Caller ID
  • Two-Way-Text Messaging
  • Appointment Reminders

Smart Caller ID

Smart Caller ID is a feature that allows your cloud-based phone system to integrate with your computers. With the Mango Voice customizable system, you can see an alert when a call is coming in. This alert will pop up on the screen and instantly gather information about the call before it is even answered. By looking up the number that is placing the call, the office staff can see if the number is recognized, if it belongs to a patient, and then quickly link to the system that stores the patients’ information. From there, they can add appointment information or make notes on the account. This makes answering calls at the dental office more efficient and provides better dental office phone service to your caller.

Two-Way-Text

Two-Way-Text messaging is another feature that Mango Voice can provide to dental offices. This allows the use of SMS texting through your office business phone system as another way to communicate with patients and customers. By using the business SMS messaging system, there is no need for third-party programs or using personal cell phones for business communication. Keep all information and messaging in one system. Many people prefer text messaging when they are not available for a voice call, this feature allows businesses to stay in touch with their people and maintain a high level of professionalism.

Appointment Reminders

With Mango Voice’s dental office phone system, dental offices utilize an appointment reminder feature. This allows a reminder to be emailed or sent by SMS text regarding appointments. Each appointment is confirmed, canceled or rescheduled and recorded in the system. Appointment reminders help the office say on schedule. Especially for a dental office, making and keeping an accurate accounting of appointments will make the day flow more efficiently.

Dentist Office Phones with mango Voice

Dentist Office Phones with Mango Voice

Innovation and Integration for Dental Office Phones

Innovation is key to success with technology. Mango Voice recognizes great software within the dental industry that is key to keeping the business running smoothly. That is why we’ve chosen to partner our amazing business phone system with some of the most popular dental office electronic records systems and office software. By providing integrations with popular dental software, Mango Voice provides dental office phones that work with existing systems. This also aids in making the switch to Mango Voice fast and easy.
Marketing your dental office with Mango Voice can also help your dental office track the return on investment for your ad campaigns. Utilize unique dental call tracking phone numbers to identify which marketing campaign is making your phone ring the most. Track campaign telephone numbers and see which lead sources are leading to the most closed business.

Get Started With Mango Voice Phones

Mango Voice provides an excellent dental office phone system. We’d even venture to say that we are the best dental office phone system! We provide dental VoIP phone system technology to replace old fashion phone lines. VoIP technology makes provides great call quality and a full list of features. These features help the office run efficiently. Be more effective, provide better service with a Mango Voice business phone system. 
Learn more about Mango Voice phones by listening to our very own, Dave McBride, on this Mango Voice phones podcast.

What is a VoIP phone system and why should I care?

Happy New Year! If you are like most business owners, they are constantly trying to find ways to innovate, cut costs and make their businesses more efficient. If these are some of your business goals for the new year, you better be sure you’ve jumped on the VoIP train. What is VoIP phone system, anyway? Let’s explore.
A VoIP phone system is the best solution for phones for modern businesses that aren’t stuck in prehistoric times. Not only does a VoIP phone system make your business more efficient with tons of cool features, it can also cut your phone bill in half. Still not sure you’re catching what we’re throwing? Here are some questions we’ll answer in this post:

  • VoIP Phone System – What is it?
  • Why is a VoIP Phone Systems in a “cloud”?
  • How does a VoIP Phone System save me time and money?

 

How the Old School phone system worked:

Traditional Phone Line Cons
A VoIP Phone System is a voice line hosted over the internet protocol phone system. Let’s take you back to the age of the prehistoric phone business landline. A dedicated line just for phone transmissions ran from the local service provider to your physical location. These business landlines transmitted data for your phones at a startlingly slow rate. Most of the time, you probably didn’t notice how slow. Most of the time, you probably weren’t your frustrated, confused customer that kept getting a busy signal during high call volume episodes, too. The not so lovely part about these old business landlines is that they are prone to dysfunction and fixing them required technical support outside of your office that would often take hours or days to fix anything. There was also zero accountability because you really didn’t know or had no way of knowing just how many missed calls and lost business was falling off the phone grid.

Enter the age of the internet. The internet has provided modern businesses with so many neat tools. We now have the ability to market our brand on a global scale with little effort. Our ability to leverage technology has scaled business possibilities into the clouds! But what does this all mean in terms of a VoIP phone system?

What is a VoIP Phone System?

Using the internet as the medium for conducting business phone systems, we can now transmit data to a VoIP phone system so much faster than the old phone lines. We can also utilize your current internet connection without having to run new wires to your business. Granted, a VoIP phone system is best utilized with a high-speed connection, but most business internet providers now provide speeds that make this requirement super easy to meet or exceed that requirement.
A VoIP phone system works faster, has more reliability and includes tons of fun features. What used to take you 3 calls to the phone company, lots of headaches and extra cash is now included with a VoIP phone system. You can easily set the hours of operation, manage voicemails, extensions, business fax to email, music on hold and all the glorious features that have become the new standard for a business phone system in a matter of seconds. No more busy signals or lost calls!

What is a VoIP Phone System in the “cloud”?

When you start learning more about VoIP business phone service technology, odds are you’ll start hearing these crazy terms about fluffy white clouds. Don’t let this confuse you. The technical world is especially fond of acronyms and crazy double-meaning words just to make it all the more fantastic when you figure out what we are actually saying. In terms of the infamous “cloud” what the technical world is referring to is a digital atmosphere where your servers are no longer just physical assets located in your business. Cloud-based phone system servers are duplicated across multiple physical locations making their redundancy so reliable that they are “cloud-esque”.
Mango Voice VOIP Phone System Cloud
By balancing data in repeat across multiple servers, this redundancy makes data loss next to impossible. Cloud-based phone system technology is also really cool because you can access the data from any internet connection. This makes having multiple physical locations for your business really easy for a VoIP phone system. You can also access the administrative side of your phone system from any web browser to make changes to call handling or access call records.

How does a VoIP phone system save me time and money?

VOIP Phone Save
Let’s get down to business. Most people could care less how all of this actually works, they just want to be sure they are making the right decision for their business. Business owners care about the bottom line; how is this saving me money and time? Easy. A VoIP phone system saves you money by using your existing internet connection. The only cost is the physical phone handset and a small monthly fee to access the administrative side of your phone system. Simple.
A VoIP phone system saves you time in many, many ways. Setup, for instance, goes from being a long, involved process to being plug and play. Unbox your pre-programmed phones, plug them in and start answering and making phone calls immediately. Save more time by using all the cool features. One of the most time-saving features is “find me, follow me”. Activate a mobile application on your smartphone and take business calls anywhere, anytime. No need to be waiting by your office phone all day. Carry on with your busy schedule and never miss a call. You can also record calls, set up call routing and much much more.

VoIP Phone System with Mango Voice

Mango Voice utilizes a VoIP phone system to bring businesses owners a simplified phone system with enterprise-grade features. We’re the favorite of savvy business owners and operators all around the country. Our clients have saved a lot of money switching to our service from traditional phone line service. Many clients have even switched from other VoIP providers to Mango Voice and saved, too! We don’t mess around. Let’s simplify life, save time, save money and make 2018 the most successful year yet!
Want us to give you a quote for VoIP phone service with Mango Voice? Call us today: 888-541-1397
Or email: sales@mangovoice.com

Are you still using a business landline for your phone?

Land Line Business Phone

Are you still using a business landline for your phone?

Anyone out there still using a business landline for their phone? If so you should know that you are paying 30% more a month for your dial tone with half the benefit. VoIP Business phone services are the future and if you are not using it you should be unless you have a terrible internet connection or an outdated network 🙁 ! Mango Voice offers over 100 features with no limitations at an affordable price.
Imagine a business phone system that guarantees your customers, patients or clients would be greeted perfectly every time, and always got a chance to speak with someone. What would that do for your business? Do you currently have reports telling you how many calls you are missing on a daily basis? If not Mango Voice can help you with that.
Imagine no more busy signals or straight to voicemail’s when all of your business landlines are busy. Mango Voice features unlimited lines on a cloud-based phone system, free long distance and customized greetings along with an online self-management portal that is simple to use. You can also forward calls to your cell phone using find me follow me. Find me follow me allows a caller to call directly into your office phone first, then, if you are not at your desk after a set amount of seconds/rings the call will then forward automatically to your cell phone which equals more answered calls which means more closed business and happier customers.
There is a 15% chance of earning their business unless you get back to them in under 5 minutes.  However, even within 5 minutes, there’s an 80% chance that customer has already pulled up 5 other competitors of yours on their cell phone.
Has anyone called a business landline recently and was greeted with a busy signal or was sent straight to voicemail? I know I have and I thought, “hmm did I call the right number?” or “has the number been disconnected?” The truth is, if your customers are getting busy signals or voicemail’s without the opportunity to speak to someone there is a 15% chance of earning their business unless you get back to them in under 5 minutes. However, even within 5 minutes, there’s an 80% chance that customer has already pulled up 5 other competitors of yours on their cell phone.
Another example, I just signed up a customer who was still using landlines, they were paying $70 a month per line for 5 phone lines including a fax, and they used 10 phones at their office. I was able to cut their monthly bill by 43%. They were paying $396….now they’re paying $225. Plus, instead of just having 5 lines, they now have unlimited lines, free long distance and over 50 other enterprise features to help them grow their business! 
 
If a VoIP business phone service has been on your radar now is the time to invest in your new Mango Voice VoIP phone system. My name is Jonathan Karren and I would love the opportunity to be a part of making your business great! Feel free to reach out to me if you have any questions or if you would like me to create a custom quote for your business. 

 


Jonathan Karren
Account Executive
Direct: 435-319-6207
Jkarren@mangovoice.com

Introducing Mango Voice 3.0 – A More Efficient Cloud-Based Phone System

Mango Voice is simply rocking the business world with its’ most efficient cloud-based phone system yet. Our latest update, nicknamed “Mango Voice 3.0” is boasting stellar speeds, more efficient data balancing, and more redundancy. This latest update looks to solve common problems that most people find when working with a cloud-based phone system. Businesses can’t afford downtime, dropped calls, poor call quality or any data loss. Our already impeccable system has now been packed with a powerhouse of features to ensure any of these poor call patterns won’t happen to a Mango Voice client.
Mango Voice provides simple phone systems with little to no headache to set up. Now, that sounds fantastic. Get even more piece of mind knowing that Mango Voice is staying on top of the game by integrating all of the latest technology into our best yet cloud-based phone system. We’ll cover some of the cool features our latest update brings to the table. Don’t worry, you won’t be tested on any of the technical stuff.
 

Seamless Redundancy, A Cloud-Based Phone System Feature

Redundancy is a great feature for your phone server, NOT in your business phone conversations. Ok, so the kind of redundancy we’re actually referring to isn’t the act of repeating yourself over and over again on the phone, but rather packing your small business phone system with a powerhouse of goods. Seamless redundancy, in terms of your phone servers that power up your cloud-based phone system, is the ability to copy your information from one server to another server.
To understand how redundancy works best, we’ll use an example of one way we used to balance phone calls through our system setup that utilizes two servers. Server A and Server B lined up to manage your calls. Should anything happen to Server A, like maybe it’s getting too busy and slowing down, Server B should have a synced copy of information so that it can kick in and handle the extra load. That’s one way to look at redundancy. Two redundant servers with the same information.

The Problem:

Server A acts as the “hot” or “active” server most of the time. The this is set up, it makes essentially every server is an “A” server with live communications between many servers spread out across the US. Your business can connect to any one without skipping a beat. There are a couple of drawbacks to this setup.

  1. Downtime is a little more possible if any data communication loss occurs between the servers.
  2. This design does not include completely seamless redundancy.
  3. Transferring data is not as fast.

 

The problem with this redundancy technique between two servers is that there are only two points of success. Should both servers get bogged down, downtime is more possible. There are also issues with this setup because it exposes any weakness in the communication between the two servers. If you have a slow internet connection or any data loss between Server A and Server B, then they may not sync up exactly. This is where problems abide.

Introducing A Better Cloud-Based Phone System With Mango Voice 3.0

Mango Voice knows how to handle its data. But now, we are handling it with even more efficiency than ever. We’ve beefed up our cloud-based phone system with the latest and greatest technology. We’ve updated our system to integrate dynamic router negotiation with our phone servers. Remember old Server A and Server B? Gone. We now have a figurative wheel of phone servers, integrating together instantaneously in a circle of data. Information gets spun around the wheel so that there is higher redundancy between each data point, no more data loss and a significant reduction in any downtime. Instead of just two points of data, we now have multiple servers passing information.
Mango Voice 3.0’s new cloud-based phone system is zippy. It’s not your grandma’s phone switchboard. Bringing information into the cloud, we are able to manipulate the data faster. Mango Voice can now manage data and ensure the greatest call quality for your small business. Mango Voice doesn’t overcomplicate a good thing. Our phones are still simplified out of the box and ready to plug right in. While all this technology talk may sound complicated, all you have to do is unbox and plug it in. We really do give you a simplified business phone system.

cloud-based phone system

Mango Voice 3.0 Cloud-Based Phone System


 

Advantages of the new Mango Voice 3.0:

  1. Less downtime.Downtime can hurt call volumes and terminate calls prematurely. With this phone system in place, calls are routed to an available phone server and passed through available systems quickly. This prevents downtime and ensures calls are successful.
  2. No syncing issues.Syncing between two servers that aren’t always in full communication was the weak link in the A and B server scenario. Here, there are no syncing issues because the data is being passed through the loop all the time, immediately.
  3. Dynamic router negotiation.The phone system has a router with dynamic programming allowing it to find the best route for the information to pass through to your network. This makes setup even more of a breeze.
  4. Truly cloud-based.Servers that are based in “the cloud” are on a network that enables lightning-fast speeds and quick transfer of data. Cloud-based systems are also easy to access from any physical location at any time.
  5. Seamless redundancy. Seamless redundancy is the instantaneous communication between all phone servers at the same time. This prevents data loss and ensures all systems are up to date.

Load Balancing – The Key To Saving Data

So while our new system sounds amazing, and it is, the key to making it faster and more efficient is the way we load balance your data. Have you ever done a load of laundry and then walked away only to hear a loud “thud, thud, thud,” that intensifies as your clothes start spinning faster in the cycle? An off-balanced load of laundry is just as annoying as poorly balanced data in a server. It’s not efficient.
mango-voice-load-balancing
With our circle of redundancy, we are also able to load balance the data as we receive it. What this means is during those busy call times, we are able to distribute the congestion evenly across multiple points to ensure no calls drop, there is no loss in speed and everything operates as it should.
This system is truly cloud-based. By load balancing through dynamic router negotiation, there are no more syncing issues or loss of data. Our routers can adjust to handle increased call volume by analyzing how each piece is altering the data. It then is programmed to hand it off in the same way it was received. This structure also works with your systems firewalls so that we don’t have to alter anything inside of your security features to have it work effectively with the router. Having multiple data points dramatically reduces downtime.

Phones. Made Simple.

We know you have a choice when it comes to VOIP Phone Systems for business. Mango Voice prides itself on giving you all the big brand features with a small company touch. When you contact Mango Voice, you talk to real people. We want each of our clients to feel valued and taken care of. Our cloud-based phone systems deliver efficiency and great quality. We truly are the perfect phone system for any small to medium-sized business.
Our affordable phone handsets come in a few different varieties. We have a corded phone and wireless phones available to work with your Mango Voice service. We offer three different pricing tiers for small businesses plus specialized pricing for industry-specific organizations like hotels, schools or government agencies.
Call us today for more information on your cloud-based phone system. Or better yet, tell your friends about Mango Voice and get all of the benefits of our Partner Program.

435-767-0882