Did you know that Mango offers Call Recording, included as a BASIC feature with all phone plans?


How your practice can benefit from Call Recording:


  • Manage your office communications
  • Ensure your staff uses the appropriate sales techniques and is both polite and respectful on calls
  • Improve your patient experience by knowing what your team members are communicating to your patients
  • Resolve customer complaints quickly and efficiently.


The ability to listen to previous calls to eliminate he-said/she-said customer service issues and validate customer complaints.


Don’t lose money by not training your team appropriately!
Improve your customer experience with Mango Voice Call Recording!


Learn all about our game-changing features by clicking here:
https://mangovoice.com/pricing/


Call us today to find out how we can streamline your office communications!
888-552-9003

Mango For Hospitality

Hospitality Made Simple

Finally, a cloud-based phone system that integrates with your Property Management Software.

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Mango Voice has developed a custom solution for the hotel and hospitality industry. See all call information, room status, 911 emergency records, voicemail, and wake-up call histories in one glance. Mango Voice’s all-inclusive hospitality business phone system reduces phone costs and delivers unparalleled functionality, reliability, and value.

Go VoIP and get more for hospitality!

Mango Voice has created the best and most innovative hospitality business phone system for your hotel property. Don’t want to re-wire hundreds of rooms? No problem! With our hybrid VoIP conversion solution, you can quickly and easily upgrade to VoIP.

Make your guests’ experience top-notch with a phone system that can deliver wake up calls, store voicemail, and track phone records with all of the features included with a Mango Voice business phone system.

All information at a glance.

Quickly see room status – clean, dirty, inspected, or staying over, with our color-coded dashboard. Check each room for wake-up call history, voicemail status, create new wake-up calls, or delete them. The 911 call record displays the time and room number so your front desk staff can respond just as quickly and direct emergency services to the right location. Don’t miss this great tool to increase your efficiency and make your hotel’s service top-notch! Does your hospitality business phone system do all of that?!

Upgrade your hotel to Mango Voice and we’ll include our Room Management Suite FREE. The Room Management Suite includes an easy-to-use dashboard.

View all vital room information at a glance:

  • Voicemail History (Read/Unread)
  • Call History
  • Wake-up Calls (Active/Missed/Scheduled)
  • 911 Emergency Information
  • Room Status (Clean/Dirty/Stay-Over) via our Jazzware integration

Hospitality Jazzware Integration 

Mango has partnered with Jazzware.

Jazzware is an on-premise server that allows Mango to synchronize with HPMS, allowing maids to mark a room as clean or dirty by simply typing a code into the phone and having it update the Hotel Property Management System automatically.

To learn more about Mango for Hospitality, click here: Mango For Hospitality

Mango For Dental

Your Dental Business. Made simple.

Increase customer satisfaction and retention by simplifying communications both in and out of your dental office.

Why Mango for your dental practice?

The latest Integrations, at your fingertips 

Mango Voice can integrate with the top PES systems to open a whole new level of efficiency and functionality for your dental office staff.

Increase Patient Engagement by using our powerful integration tools, such as:

  • Screen pops

Save an average of 4 minutes per call! 

Give your dental staff the info they need – live when they answer the phone – with a seamless screen pop integration. Easily view customer balances, payment history, appointments, and more. Customizable to your dental business needs. Increase customer retention by skipping the initial call questions and building rapport instead. Your customers and staff will thank you!

  • Click-to-Call 

As a business, your time is valuable. 

Simplify and improve dental office efficiency by using our easy click-to-call feature – the ability to click a number within a CRM or other database that initiates a call through a webphone or deskphone. This replaces the need to manually dial a number by hand increasing efficiency in making outbound calls.

  • Live call analytics 

Get a better picture of what’s happening in your dental office! 

Analytics are an important part of understanding the performance of your communications between patients, customers, clients, and members of your dental office team. Mango Voice provides analytics in the form of detailed reports that show how many calls you make and receive on a daily and hourly basis. This can be useful in many ways, such as identifying how well a marketing source or agent in your dental office performs on the phone.

Secure eFax

Send and receive faxes in your dental office safely and securely

  • Email-to-Fax

Use your email to seamlessly send secure faxes.

  • Fax-to-Email

Easily view faxes directly from your email inbox.

SMS Notifications

Send & Receive text messages from your dental business phone number using our desktop and mobile application!

Did you know that most text messages are read within 3 seconds? Text messaging is often much faster than a business call. Stand out from other dental offices and stay current by texting your customers today!


Create Teams!

Welcome to communication made easy!

With the ability to create teams like “Dental Assistants”, you can send text messages directly to team members. Stay connected on the go.

Follow-up calls and texts, on your terms

Call anytime from mobile without showing your personal cell phone number! Send text messages easily via our mobile app! All calls and texts made through Mango Mobile will show your dental business line phone number. It’s that easy.

Don’t just take our word for it!

See https://mangovoice.com/dentist/ for dental reviews!

Ready to Learn More?

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your dental business run better and more efficiently.

Mango Voice is the perfect solution for your dental office! 

Check out more info on dental, here: Mango For Dentists

Call to learn more!

(888) 552-9003

Unified Communications with Mango Voice

Unified communications are taking a new meaning in 2018. With VoIP systems popping up here and there offering what seems to be the same old service, Mango Voice is taking a step into integration to separate itself from other voice phone system providers. Mango business phone system is top of the line, reduces downtime and keeps your information on a truly geo-redundant platform. With other features like drag and drop, Mango Voice is giving their customers the best system without breaking the bank.

Unified Communications with Mango Voice – Not just a phone system

Unified Communications Companies are combining all communications technologies that the average office uses to market to their customers. With email marketing newsletters and virtual business fax services, most all communications are digital and readily available online. This makes business more efficient both in office and for the customers they serve. But what makes communications “unified”? Gartner defines Unified Communications as including these six areas:

  1. Voice and telephony, including mobility support
  2. Meeting solutions (formerly termed “conferencing”) — Audioconferencing, video conferencing and web conferencing
  3. Messaging — Email with voice mail and unified messaging (UM)
  4. The presence and instant messaging (IM)
  5. Clients — Including desktop clients and thin browser clients
  6. Communications-enabled applications — For example, integrated contact centers, communications platform as a service (cPaaS) and workstream collaboration (WSC)

Source: https://www.gartner.com/doc/reprints?id=1-4CZ9W0V&ct=170908&st=sb

More Integrations for Unified Communications

When analyzing how each VoIP system runs, develops and grows, these complimentary pieces fit together like a puzzle. It’s a puzzle most business view as a welcomed change to simplify their costs and make the business flow more efficiently. In fact, with all the technology available, it has become an expectation from any end user to have technology services work together. This is exactly what Mango Voice has always centered the foundation of the product we deliver on. By listening to our client base, we’ve already begun developing integrative approaches to many products. Some of our latest integrations has included Mango Dental office phone services with integrations into the patient management systems and SMS messaging for appointment reminders.

And a question we might ask is, why is UC replacing legacy telephony and conferencing solutions? Again, according to Grand View Research, there is one major driving factor behind this technological shift: “companies are looking at ways to decrease costs, improve efficiency, and increase productivity.” We can even see the shift in spending from on premise to hosted solutions from Grand View’s Market Analysis.

By combining together multiple communication functionality into a cloud-delivered solution, businesses are able to hit all of these marks with just one paradigm shift. UC enables the “elimination of delays and speeding up of marketing,” thanks to the “integration of real-time communications with business processes.”
Source: https://getvoip.com/blog/2018/03/30/state-of-uc-2018/ 

Voice and Telephony – Mango Voice Phone System

Mango Voice has already established itself as the perfect VoIP business phone service. With features like drag and drop, a truly geo-redundant platform and best in class customer service based in the United States, we know how to make our customers happy. But just providing a phone service by itself isn’t enough anymore. We’ve already developed a virtual business fax solution that is more secure and dependable than any other stand-alone service. But there is still more needs to meet for each business. Mango Voice provides customized phone service solutions for each of our clients, but in each industry, they use different technology. For instance; in the dental office phone industry, there are a variety of services that integrate appointment reminders with SMS text messaging or other communications reminders. Mango Voice has already begun the process of integrating with these systems.

Meeting Solutions with Mango Voice

Unified Communications systems combine meeting solutions and messaging systems. Mango Voice provides a feature for virtual voice conferencing, parked calls, drag-and-drop call flows and other features to make telecommuting to your meetings possible. When conducting an over-the-phone conference call or meeting, Mango Voice provides a cloud-based phone system conference room service that allows multiple accounts to fit most any meeting need.

Mango Voice - Unified Communications and Voice Phone System

Mango Voice – Unified Communications and Voice Phone System

Mango Voice provides virtual conference room features that allow a single user to moderate invitations to conference rooms, “hand raising,” disconnecting, muting and unlimited lines to connect. Host your next business meeting from anywhere. You can host, join or add attendees from anywhere with an internet connection. Conference calls include moderation so that you are in control of the call. Let others wait to speak, set up a secure password for your conference call, enhance wait time with hold-music while others gather or include a customized greeting for your meeting.

Mobile or In-Office Unified Communications

Integrate all of the features that you use on a daily basis to run your business. This is unifying literally every detail to make business more efficient, easier on your wallet and you’ll see an immediate increase in your bottom line. Taking business with you on your mobile device is even easier when your VoIP business phone service integrates with mobile technology. This is one area where Mango Voice has excelled. The “find me follow me” feature allows phone communications to follow you wherever you may be. It also allows the features of your VoIP phone system to come along with you by allowing you to record calls and transfer to other office phones.

Unify Your Business with Mango Voice

Mango Voice understands the importance of communication in business. Business phone service is still one of the most important communication channels to reach your customers.  It is the heart of every service and absolutely paramount to any successful business venture. Mango Voice has created a customizable phone system and partner platform with a small business feel so that each client can establish the exact blend and function and features to make their system work for them.
Utilizing a single integrated platform, a business can find all the services they enjoy playing well together. This is Mango Voice’s goal in 2018. We’re jumping on the UCC train and riding off into the integrated sunset with your favorite applications.

Why Mango Voice is the Best Dental Office Phone System

Did you know that Mango Voice has a customizable office phone system just for dentists? Mango Voice is the best choice for a dental office phone system. It’s no secret that we love making our amazing phone system even better by listening to each of our clients. One way that Mango Voice is constantly driving innovation in phone service is by customizing our solution to meet the needs of various industries. We know that not every business is the same. We also recognize significant differences between technology in different industries. That is why Mango Voice has made efforts to partner and integrate with industry software for dentists to help increase our ability to make the perfect phone system even more efficient for a dental office.

Dental Office Phones: Why you need VoIP

Technology is a fickle friend. It is constantly evolving and changing. Mango Voice understands this. We’ve built a phone system that is ready for change, upgrades, integrations and we are always innovating our product. You won’t get any of those things from a business landline. Now consider the dental industry. What do we have in common? We are always staying on the top of our game. For dental offices, they want a phone system that will guarantee great quality without costing an arm and a leg. This is why VoIP phone system technology is a great solution! Using an internet connection in the place of a dedicated telephone line saves money and is more efficient for communicating with patients.
VoIP business phone service is a fast, efficient, and an affordable way to upgrade your communication system. Enjoy better call quality and more functionality with voice over an internet protocol connection. With VoIP business phone service, you can create call flows that allow you to control what happens when your patient calls your office. Utilize our secure business fax feature with fax to email. Choose an auto-attendant message that welcomes your caller and directs them with prompts to schedule appointments or dial some one’s extension. Choose which staff member gets what call with our dial plan editors drag-and-drop user interface. It couldn’t be easier to drag and drop the whole workflow for what you want to happen when a patient calls your dental office phone.

What Makes Mango the Best for Dental Offices

Mango Voice offers a full list of features to all of our clients. Some of the features that dental office love are:

  • Smart Caller ID
  • Two-Way-Text Messaging
  • Appointment Reminders

Smart Caller ID

Smart Caller ID is a feature that allows your cloud-based phone system to integrate with your computers. With the Mango Voice customizable system, you can see an alert when a call is coming in. This alert will pop up on the screen and instantly gather information about the call before it is even answered. By looking up the number that is placing the call, the office staff can see if the number is recognized, if it belongs to a patient, and then quickly link to the system that stores the patients’ information. From there, they can add appointment information or make notes on the account. This makes answering calls at the dental office more efficient and provides better dental office phone service to your caller.

Two-Way-Text

Two-Way-Text messaging is another feature that Mango Voice can provide to dental offices. This allows the use of SMS texting through your office business phone system as another way to communicate with patients and customers. By using the business SMS messaging system, there is no need for third-party programs or using personal cell phones for business communication. Keep all information and messaging in one system. Many people prefer text messaging when they are not available for a voice call, this feature allows businesses to stay in touch with their people and maintain a high level of professionalism.

Appointment Reminders

With Mango Voice’s dental office phone system, dental offices utilize an appointment reminder feature. This allows a reminder to be emailed or sent by SMS text regarding appointments. Each appointment is confirmed, canceled or rescheduled and recorded in the system. Appointment reminders help the office say on schedule. Especially for a dental office, making and keeping an accurate accounting of appointments will make the day flow more efficiently.

Dentist Office Phones with mango Voice

Dentist Office Phones with Mango Voice

Innovation and Integration for Dental Office Phones

Innovation is key to success with technology. Mango Voice recognizes great software within the dental industry that is key to keeping the business running smoothly. That is why we’ve chosen to partner our amazing business phone system with some of the most popular dental office electronic records systems and office software. By providing integrations with popular dental software, Mango Voice provides dental office phones that work with existing systems. This also aids in making the switch to Mango Voice fast and easy.
Marketing your dental office with Mango Voice can also help your dental office track the return on investment for your ad campaigns. Utilize unique dental call tracking phone numbers to identify which marketing campaign is making your phone ring the most. Track campaign telephone numbers and see which lead sources are leading to the most closed business.

Get Started With Mango Voice Phones

Mango Voice provides an excellent dental office phone system. We’d even venture to say that we are the best dental office phone system! We provide dental VoIP phone system technology to replace old fashion phone lines. VoIP technology makes provides great call quality and a full list of features. These features help the office run efficiently. Be more effective, provide better service with a Mango Voice business phone system. 
Learn more about Mango Voice phones by listening to our very own, Dave McBride, on this Mango Voice phones podcast.

Are you still using a business landline for your phone?

Land Line Business Phone

Are you still using a business landline for your phone?

Anyone out there still using a business landline for their phone? If so you should know that you are paying 30% more a month for your dial tone with half the benefit. VoIP Business phone services are the future and if you are not using it you should be unless you have a terrible internet connection or an outdated network 🙁 ! Mango Voice offers over 100 features with no limitations at an affordable price.
Imagine a business phone system that guarantees your customers, patients or clients would be greeted perfectly every time, and always got a chance to speak with someone. What would that do for your business? Do you currently have reports telling you how many calls you are missing on a daily basis? If not Mango Voice can help you with that.
Imagine no more busy signals or straight to voicemail’s when all of your business landlines are busy. Mango Voice features unlimited lines on a cloud-based phone system, free long distance and customized greetings along with an online self-management portal that is simple to use. You can also forward calls to your cell phone using find me follow me. Find me follow me allows a caller to call directly into your office phone first, then, if you are not at your desk after a set amount of seconds/rings the call will then forward automatically to your cell phone which equals more answered calls which means more closed business and happier customers.
There is a 15% chance of earning their business unless you get back to them in under 5 minutes.  However, even within 5 minutes, there’s an 80% chance that customer has already pulled up 5 other competitors of yours on their cell phone.
Has anyone called a business landline recently and was greeted with a busy signal or was sent straight to voicemail? I know I have and I thought, “hmm did I call the right number?” or “has the number been disconnected?” The truth is, if your customers are getting busy signals or voicemail’s without the opportunity to speak to someone there is a 15% chance of earning their business unless you get back to them in under 5 minutes. However, even within 5 minutes, there’s an 80% chance that customer has already pulled up 5 other competitors of yours on their cell phone.
Another example, I just signed up a customer who was still using landlines, they were paying $70 a month per line for 5 phone lines including a fax, and they used 10 phones at their office. I was able to cut their monthly bill by 43%. They were paying $396….now they’re paying $225. Plus, instead of just having 5 lines, they now have unlimited lines, free long distance and over 50 other enterprise features to help them grow their business! 
 
If a VoIP business phone service has been on your radar now is the time to invest in your new Mango Voice VoIP phone system. My name is Jonathan Karren and I would love the opportunity to be a part of making your business great! Feel free to reach out to me if you have any questions or if you would like me to create a custom quote for your business. 

 


Jonathan Karren
Account Executive
Direct: 435-319-6207
Jkarren@mangovoice.com