Spectrum Call Forwarding

You can forward calls from your phone using a feature access code, or set up Call Forwarding Alwaysfrom your online account. If one option doesn't work, try the other.

Activate Call Forwarding from your phone

1. 1

   Press *72.

2. 2

   Listen for the dial tone, enter the 10-digit number of the phone to which you want to forward your calls, and then wait for the confirmation announcement.

3. 3

   After the announcement, the feature will forward calls to the number entered.

Call Forwarding Always (online account)

1. 1

   Sign in and select the Voice & Services tab.

2. 2

   Under Voice Access, select Forwarding Manager.

3. 3

   Choose the line you want to forward and select the arrow on the right to expand the call forwarding options.

4. 4

   Use the toggle button to turn call forwarding on for that line and ensure the Prior to Ring option is selected.

5. 5

   Select Manage Forwarding Lines, add the Alias and Number to your list and select Save.

6. 6

   Use the Forward all calls drop-down to select your forwarding number.

7. 7

   Select Save.

Additional resources

• Spectrum Business Voice user guide (PDF)
• Call forwarding features and access codes

How do I get help?

• Mango Voice Support — Phone: (435) 466-2646
• Mango Voice Support — Email: support@mangovoice.com