Mango Voice
2 min read·Last updated: 08.06.2024

Peerlogic Call Forwarding

While you wait for your numbers to port over from Peerlogic, you can forward your numbers so calls keep reaching your team on Mango Voice. Follow the steps below to forward calls from Peerlogic to Mango Voice.

  1. Log in to your Peerlogic account

    • Open your web browser and navigate to the Peerlogic login page.
    • Enter your username and password to log in.
  2. Access the call forwarding settings

    • Once logged in, go to the dashboard or main menu.
    • Look for a section labeled “Call Management” or “Call Settings.” This may also be labeled “Phone Numbers” or “Lines.”
  3. Select the phone number

    • Find the specific business phone number you want to forward.
    • Click on that phone number to access its settings.
  4. Enable call forwarding

    • Within the settings for that phone number, look for an option labeled “Call Forwarding” or “Forward Calls.”
    • Click to enable call forwarding if it is not already enabled.
  5. Enter the forwarding number

    • You will be prompted to enter the external number to which you want to forward the calls.
    • Enter the full phone number, including the area code.
  6. Save changes

    • After entering the forwarding number, look for a “Save” or “Apply” button.
    • Click to save your changes.
  7. Verify the forwarding

    • Make a test call to your business number to ensure that it forwards to the external number correctly.
  8. Adjust settings if necessary

    • If the forwarding does not work as expected, return to the call forwarding settings and verify that the correct number is entered.
    • Check for any additional settings that might affect call forwarding, such as time-of-day rules or conditional forwarding options.
  9. Confirm with support

    • If you encounter any issues, consult the Peerlogic support documentation or contact their customer support for assistance.

For additional information, click here.

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