What assets do I need to provide to list my Integration?

In order to publish your integration, send the following information to support@mangovoice.com.

Logo

Width of 160 px, PNG or JPEG.

Offer

Short text description. Text only.

Description

Long text description that will show up above the integration. 255 characters, formatted like a sentence, no markdown or HTML allowed.

Link

A link to your system that allows users to learn more. This can be a landing page or getting started page on your website.

Callback URL

A single HTTP(S) URL that we will send the events from every client to. We will send all payloads to this URL with a Security Token to ensure the traffic can be trusted and a Remote ID that's configurable per client in the Integration.

Fallback URL

An optional HTTP(S) URL that will be tried in the event that a webhook request to the Callback URL fails.

Security Token

A UUID or other string of your choosing. This will be sent on the x-mango-security-token header of each request to let you know that the request originated with Mango.

Billing Email

Who we can reach out to for billing inquiries.

Technical Email

Who we can contact when something goes amiss on our end or yours.

Please see the API Documentation for details regarding the Remote ID and Security Token used with your Callback URL.

Event Selectors

A list of the events that you want to receive. A complete list of currently supported events is documented in the API documentation, which at this time includes:

Call Logs

delivered upon completion of a call.

Call Queue

delivered any time state changes on a call queue (e.g. agent logs in/out, etc).

Integration Message

delivered with every state change of a message that is relayed through our API (e.g. queued, sent, received, etc). NOTE: additional configuration and charges apply to these events.

Line Extension State

delivered any time the state of a call changes (e.g. ringing, answered, hung up, etc).

Voicemail

delivered when voicemail state changes (e.g. created, read, etc).

Call Summary

delivered upon completed AI analysis of a recorded phone call.