Mango Voice

Your team is with a patient.
The phone is covered.

Mango Voice makes sure every patient who calls is taken care of, so your team can be fully present for the ones standing in front of them.

Trusted by practices across healthcare

0K+Healthcare practices
0M+Patient calls per year
0%Onboarding success rate
Dentrix
Eaglesoft
Open Dental
Denticon
Curve Dental
Carestack
Archy
Dental Intel
Modento
LocalMed
The daily reality

Your team cannot be
in two places at once.

12:07 pm
Your team is at lunch. The phone rings.Nobody answers.
That was a new patient.
They found someone who picked up.
2:34 pm
You are in a procedure. Your team is checking in three patients at once. The phone goes to voicemail.The patient hangs up.
That was a recall patient.
18 months since their last visit.
5:02 pm
The office is closed. A patient has a question about tomorrow's procedure.Nobody is there.
That was an anxious patient.
They cancelled in the morning.
0%
of patient calls to healthcare practices go unanswered.
These are not edge cases. This is the industry average.

A missed call is not a missed call.
It is a patient who chose somewhere else.

Mango Voice makes sure every call your team cannot get to is still answered, by Margo, your AI receptionist. The patient is heard. Their information is captured. Your team follows up when they are ready. No call falls through the cracks.

0%
of calls answered, documented, and ready to act on.
Every call answered when your team is with a patient
Every conversation summarized and logged automatically
Every patient Margo speaks with, ready for your team to follow up
That is what Mango Voice looks like for your practice, every single day.

One platform.
Every patient taken care of.

The phone system your team deserves. Built so your team can focus on patients, not phones.

Your calls run on voice infrastructure Mango Voice owns and operates. Patient context appears on screen before you answer, name, last visit, insurance status, balance. Your team already knows who is calling before they say hello.

Patient call pop before the phone is answered
Smart call routing, recording, and voicemail transcription
99.99% uptime on infrastructure Mango Voice owns, no third-party carriers

Every call transcribed and summarized automatically. The summary logs directly to your PMS, no manual notes, no listening back to recordings. Your team can be fully present during the call because Mango AI handles the documentation.

Call summary written to your PMS automatically after every call
Caller and office sentiment identified, flags calls that need follow-up
Call analytics, talk time, hold time, and sentiment trends for your practice

An AI receptionist built exclusively for Mango Voice customers. When your team is with a patient, at lunch, or the office is closed, Margo answers. She has a natural conversation, captures patient information, and sends your team a call report. No patient goes unanswered.

Captures patient name, reason for calling, and callback number
Available in 5 languages, 24 hours a day, 7 days a week
Exclusive to Mango Voice customers, not available as a standalone product
Margo backs up your team. She does not replace them.

Text patients from the same number they already call. Confirm appointments, answer quick questions, send reminders, all from one inbox. Secure digital fax for referrals and records. A mobile app so you can manage calls from anywhere.

Two-way texting, patients reply to the number they already know
Secure digital fax for referrals, records, and insurance, built with HIPAA compliance in mind
iOS and Android mobile app, manage your practice line from anywhere

40+ practice management systems connected from day one. Your locations do not all need to run the same PMS for Mango Voice to work. Patient data surfaces before the phone rings, at every location, regardless of which system they use.

Dentrix, Eaglesoft, Open Dental, Denticon, Curve, Carestack, and 34 more
Patient context surfaces automatically, no manual lookup required
Connected from day one, no manual configuration or IT setup
Incoming callDentrix
Sarah Mendez
(801) 555-0142
Ringing
Patient on file
Last visitMarch 14, 2026
InsuranceVerified
Balance$140 due
Next apptApr 22
SM
Sarah Martinez
Today, 2:14 PM · 4m 22s
Transcript
Patient calling about post-procedure discomfort. Requesting follow-up and asking about Tuesday availability.
AI SummaryPositive
Patient reports cold sensitivity on recently placed crown (#14). Staff offered same-week follow-up. Appointment scheduled for Thursday.
Margo · Live
M
Margo
AI Receptionist
"Hi, thanks for calling. Your team is with a patient right now. I can help you out, what brings you in today?"
Captured information
NameJames Whitfield
ReasonToothache, urgent
Callback(704) 555-0318
Available to Mango Voice customers only
Texting
Two-way texts from the same number patients already call. Appointment reminders, confirmations, follow-ups.
Active
Secure Fax
Digital fax built with HIPAA compliance in mind. Referrals, records, and insurance, all received in one place.
Active
Mobile App
iOS and Android. Your team makes and receives calls from anywhere, same number, same experience.
iOS + Android
MargoExclusive to Mango Voice

Your team is with a patient.
Margo has the phone.

Margo is an AI receptionist built exclusively for Mango Voice customers. When your team cannot get to the phone, during a procedure, at lunch, or after hours, Margo answers.

She has a natural conversation, captures what the patient needs, and sends your team a call report. Your team follows up when they are ready. No patient goes unanswered.

500+
Active practices on Margo
2-3x
More engagement than voicemail
95%
Conversation completion rate
Margo backs up your team. She does not replace them. Margo captures patient information and sends your team a call report. Your team handles the relationship.
Available exclusively
to Mango Voice customers
M
Margo
AI Receptionist · Bright Smile Dental
Live
"Hi, thanks for calling Bright Smile Dental. Our team is with a patient right now, I can help you out. What brings you in today?"
"I have a toothache that started this morning. It is pretty bad."
"I am sorry to hear that. Let me get your information so our team can call you back right away."
Captured information
NameJames Whitfield
ReasonToothache, urgent
Callback(704) 555-0318
24 hours a day
Lunch, after hours, weekends. Margo is available around the clock so no patient is ever left without a response, no matter when they call.
5 languages
Your patients speak. Margo listens. Available in English, Spanish, French, Portuguese, and Mandarin, so every patient feels heard in the language they are most comfortable with.
Every call documented
Margo captures patient name, reason for calling, and callback number, then sends your team a call report. Your team follows up with everything they need. No guessing. No missed context.

We don't hand over a login
and call it done.

We stay. Because your patients deserve a practice that keeps getting better, and that does not happen on its own.

Onboarding

Configured the way
your practice
actually runs.

Most platforms onboard you and move on. Mango Voice schedules a pre-onboarding consultation before your first session, so your system is set up the way your practice actually operates, not the way we assume it does.

Pre-onboarding consultation one week before session one
Named implementation coordinator who knows your PMS
Two-hour session, every feature configured, every integration connected
A dedicated CS manager assigned from the day you sign
97%onboarding success rate
Onboarding Journey
From signed contract to fully operational
1
Day one
Full system setup
Your phones, integrations, Mango AI, and Margo configured by a dedicated onboarding specialist who knows your PMS.
2
Day one
Team walkthrough
Your team trained on every feature, call handling, Mango AI summaries, Margo, and the mobile app.
3
24 hours later
First check-in
A real person calls to make sure everything is running. Not a ticket. Not a survey. How is it going?
4
Ongoing
A person who knows your practice
Your CS contact stays with you. They know your team, your PMS, and your configuration. You never start from scratch.