Mobile App

Set up the Mango Voice Mobile App When you make a call from the Mango Voice Mobile App the outgoing caller ID will be changed to your office number rather than your cell phone number. This allows you to keep your cell phone number private. The App also gives you...

Setting up an Auto Attendant

Auto-Attendant Creating an Auto-Attendant Login to the Definitions. Go to Switch Board. Select the Switch Board you wish to edit. Click Launch Editor. Click Auto-Attendant. Move to the Desired locations. Link the auto-attendant to the other actions as needed. For more...

Switchboard -Drag and drop dial plan editor

Switch Board / Dial Plan Editor The Switch Board tool allows Administrators to easily create custom call routing features (also known as a Dial Plan). Using our simple interactive canvas create any custom call routing plan to create your masterpiece. Creating a Switch...

Music on Hold MOH

Music on Hold Music on hold audio is used to keep the caller engaged, whether just listening to background music to help ease the hold time or a message about your new products/services. It can also serve as a powerful tool to market and educate you caller. Upload...