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Contact Sync

Introducing Mango Contact Sync:
Streamlining your Patient Communications

Seamlessly sync your Practice Management Software (PMS) with Mango Voice for immediate patient recognition and inquiry management. 

Synchronization Benefits

Automatically see patient details on your phone screen when they call, thanks to our seamless PMS integration

Easily Identify new inquiries that are outside of your PMS records with our smart call indication, improving response times and personalization.

Quickly locate and contact patients directly through Mango’s mobile or web app, significantly improving operational efficiency and patient outreach.

Eliminate delays in recognizing incoming communications, thereby boosting the quality of your customer interactions and service delivery. 

Supports major Practice Management Softwares (PMSs) including Dentrix, Eaglesoft, OpenDental, as well as others making integration smooth and straightforward. 

Gain immediate insight into after-hours call activity, ensuring that no client interaction goes unnoticed. Details are logged and available, keeping you informed and responsive. 

Easily install a contact sync with our support team, pushing information into Mango without the need to manually search. 

Fill out the form today and connect with our sales team about our Contact Sync pricing and PMS compatibility.  

Schedule Your Sync Today!

Frequently Asked Questions

What PMSs are supported?

  • Open Dental
  • Eaglesoft
  • Dentrix G7
  • Dentrix Enterprise
  • Dentrix Ascend
  • Don't see your PMS? Let us know!

Do you write information back to the PMS?

No, it flows from the PMS to Mango

How frequently do you update the patient contact info?

Every 15 minutes

What do you do when multiple people have the same number?

  • We pull in the name of the oldest contact that has the number. 

How will this impact the performance of my PMS?

  • The system tries to only load changes since the last synchronization to minimize impact.

What kind of downtime does this cause?

This will not cause any downtime to your system and typical installation time last 10-15 min. 

What patient information do you access?

We pull contact information such as phone numbers, names, emails, birthdays

How do you store my patient information?

Data is encrypted in transit and at rest