Virtual Fax

Virtual Fax Machine The virtual fax feature allows faxes to be sent and received without the need of a conventional fax machine. Incoming faxes are received by a virtual fax machine and sent to the email assigned to that virtual fax machine. Outgoing faxes a sent...

How do I port a number?

Porting a Number Porting your number is easy. The porting process usually takes 7-14 days, but can take up to 30 days. Complete a LOA (Letter of Authority) these can be found at http://www.mangovoice.com/documents/loa.pdf. Email to support@mangovoice.com or your...

Caller ID

External Caller ID The outbound caller ID is the number that will be displayed to the receiving party when an extension from your PBX makes an outgoing call. Setting Default System Outbound Caller ID Login to the Administration Portal. For information on accessing the...

Understanding E911

E911 E911 allows emergency services to locate the PBX or extension by a registered and verified E911 location. Because of the power of our cloud PBX, an extension or PBX can be anywhere. To help 911 services locate the extension or PBX it is your responsibility to...