Product updates December 2020

Mobile:

  • Android: Continuing to improve the stability of Android. Sign up for the Android beta, HERE.
  • iOS: Working on SMS into mobile

Desktop:

  • Version 2.0 release upcoming looking for beta customers.

Voice:

  • Music on hold in Ring Group
  • Stability and Reliability Improvements

Learn More

Product Updates November 2020

Mobile:

  • Stability improvements
  • Android Outbound Calls Working
  • Improved App Rating Requests
  • Improved In-App Diagnostics to help support team

Desktop:

  • Version 2.0 has reached feature parity with 1.0
  • Identified key issues need before release
  • Ability to release experimental features as toggles
  • Improved App Feedback Requests
  • Improved Onboarding experience

Voice:

  • Feature: Music on Hold in a Ring Group 
  • Improvement: to develop environments to improve the quality of delivery
  • Bug: Webhooks requiring HTTPS was relaxed

Admin:

  • Updates to allow Message Groups to have different label colors
Learn More

Updates October 2020

Mobile:

  • Launch of new iOS Application
  • Fixes for Residual Ringing
  • DND Users can now disable and very visibly see that they are in DND
  • Launch of Android Alpha program
  • Improved performance to call history API

Webphone:

  • Stability improvements for Chrome 85

Voice:

Desktop:

  • We are moving into beta now
  • Emoji support has been added to the database
  • Upgraded to Bandwidth V2 Messaging platform
  • Improved Security 
Learn More

Did you know that Mango offers Call Recording, included as a BASIC feature with all phone plans?


How your practice can benefit from Call Recording:


  • Manage your office communications
  • Ensure your staff uses the appropriate sales techniques and is both polite and respectful on calls
  • Improve your patient experience by knowing what your team members are communicating to your patients
  • Resolve customer complaints quickly and efficiently.


The ability to listen to previous calls to eliminate he-said/she-said customer service issues and validate customer complaints.


Don’t lose money by not training your team appropriately!
Improve your customer experience with Mango Voice Call Recording!


Learn all about our game-changing features by clicking here:
https://mangovoice.com/pricing/


Call us today to find out how we can streamline your office communications!
888-552-9003

Learn More

Mango For Insurance

Your Insurance Business. Made simple.

Increase customer satisfaction and retention by simplifying communications both in and out of your insurance office.

What can Mango do for my Insurance Agency?

The latest Integrations, at your fingertips 

Mango Voice for insurance can:

  • Integrate with Pipedrive 
  • Read what insurance carrier your customer has
  • Autoroute your customers to the correct insurance carrier
  • Read what insurance carrier your customer has
  • Autoroute your customers to the correct insurance carrier

Increase Patient Engagement by using our powerful integration tools, such as:

  • Screen pops

Save an average of 4 minutes per call! 

Give your staff the info they need – live when they answer the phone – with a seamless screen pop integration. Easily view customer balances, payment history, appointments, and more. Customizable to your business needs. Increase customer retention by skipping the initial call questions and building rapport instead. Your customers and insurance staff will thank you!

  • Click-to-Call 

As an insurance business, your time is valuable. 

Simplify and improve office efficiency by using our easy click-to-call feature – the ability to click a number within a CRM or other database that initiates a call through a web phone or deskphone. This replaces the need to manually dial a number by hand increasing efficiency in making outbound calls.

  • Live call analytics 

Get a better picture of what’s happening in your insurance agency! 

Analytics are an important part of understanding the performance of your communications between patients, customers, clients and members of your office team. Mango Voice provides analytics in the form of detailed reports that show how many calls you make and receive on a daily and hourly basis. This can be useful in many ways, such as identifying how well a marketing source or agent in your office performs on the phone.

Secure eFax

Send and receive faxes safely and securely

  • Email-to-Fax

Use your email to seamlessly send secure faxes.

  • Fax-to-Email

Easily view faxes directly from your email inbox.

SMS Notifications

Send & Receive text messages from your business phone number using our desktop and mobile application!

Did you know that most text messages are read within 3 seconds? Text messaging is often much faster than a business call. Stand out from other dental offices and stay current by texting your customers today!


Create Teams!

Welcome to communication made easy!

With the ability to create teams like “Dental Assistants”, you can send text messages directly to team members. Stay connected on the go.

Follow-up calls and texts, on your terms

Call anytime from mobile without showing your personal cell phone number! Send text messages easily via our mobile app! All calls and texts made through Mango Mobile will show your business line phone number. It’s that easy.

Ready to Learn More?

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your insurance business run better and more efficient.

Mango Voice is the perfect solution for your insurance office! 

Click here to learn more: Mango For Insurance

Call to learn more!

(888) 552-9003

Learn More

Mango For Hospitality

Hospitality Made Simple

Finally, a cloud-based phone system that integrates with your Property Management Software.

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Mango Voice has developed a custom solution for the hotel and hospitality industry. See all call information, room status, 911 emergency records, voicemail, and wake-up call histories in one glance. Mango Voice’s all-inclusive hospitality business phone system reduces phone costs and delivers unparalleled functionality, reliability, and value.

Go VoIP and get more for hospitality!

Mango Voice has created the best and most innovative hospitality business phone system for your hotel property. Don’t want to re-wire hundreds of rooms? No problem! With our hybrid VoIP conversion solution, you can quickly and easily upgrade to VoIP.

Make your guests’ experience top-notch with a phone system that can deliver wake up calls, store voicemail, and track phone records with all of the features included with a Mango Voice business phone system.

All information at a glance.

Quickly see room status – clean, dirty, inspected, or staying over, with our color-coded dashboard. Check each room for wake-up call history, voicemail status, create new wake-up calls, or delete them. The 911 call record displays the time and room number so your front desk staff can respond just as quickly and direct emergency services to the right location. Don’t miss this great tool to increase your efficiency and make your hotel’s service top-notch! Does your hospitality business phone system do all of that?!

Upgrade your hotel to Mango Voice and we’ll include our Room Management Suite FREE. The Room Management Suite includes an easy-to-use dashboard.

View all vital room information at a glance:

  • Voicemail History (Read/Unread)
  • Call History
  • Wake-up Calls (Active/Missed/Scheduled)
  • 911 Emergency Information
  • Room Status (Clean/Dirty/Stay-Over) via our Jazzware integration

Hospitality Jazzware Integration 

Mango has partnered with Jazzware.

Jazzware is an on-premise server that allows Mango to synchronize with HPMS, allowing maids to mark a room as clean or dirty by simply typing a code into the phone and having it update the Hotel Property Management System automatically.

To learn more about Mango for Hospitality, click here: Mango For Hospitality

Learn More

Mango For Dental

Your Dental Business. Made simple.

Increase customer satisfaction and retention by simplifying communications both in and out of your dental office.

Why Mango for your dental practice?

The latest Integrations, at your fingertips 

Mango Voice can integrate with the top PES systems to open a whole new level of efficiency and functionality for your dental office staff.

Increase Patient Engagement by using our powerful integration tools, such as:

  • Screen pops

Save an average of 4 minutes per call! 

Give your dental staff the info they need – live when they answer the phone – with a seamless screen pop integration. Easily view customer balances, payment history, appointments, and more. Customizable to your dental business needs. Increase customer retention by skipping the initial call questions and building rapport instead. Your customers and staff will thank you!

  • Click-to-Call 

As a business, your time is valuable. 

Simplify and improve dental office efficiency by using our easy click-to-call feature – the ability to click a number within a CRM or other database that initiates a call through a webphone or deskphone. This replaces the need to manually dial a number by hand increasing efficiency in making outbound calls.

  • Live call analytics 

Get a better picture of what’s happening in your dental office! 

Analytics are an important part of understanding the performance of your communications between patients, customers, clients, and members of your dental office team. Mango Voice provides analytics in the form of detailed reports that show how many calls you make and receive on a daily and hourly basis. This can be useful in many ways, such as identifying how well a marketing source or agent in your dental office performs on the phone.

Secure eFax

Send and receive faxes in your dental office safely and securely

  • Email-to-Fax

Use your email to seamlessly send secure faxes.

  • Fax-to-Email

Easily view faxes directly from your email inbox.

SMS Notifications

Send & Receive text messages from your dental business phone number using our desktop and mobile application!

Did you know that most text messages are read within 3 seconds? Text messaging is often much faster than a business call. Stand out from other dental offices and stay current by texting your customers today!


Create Teams!

Welcome to communication made easy!

With the ability to create teams like “Dental Assistants”, you can send text messages directly to team members. Stay connected on the go.

Follow-up calls and texts, on your terms

Call anytime from mobile without showing your personal cell phone number! Send text messages easily via our mobile app! All calls and texts made through Mango Mobile will show your dental business line phone number. It’s that easy.

Don’t just take our word for it!

See https://mangovoice.com/dentist/ for dental reviews!

Ready to Learn More?

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your dental business run better and more efficiently.

Mango Voice is the perfect solution for your dental office! 

Check out more info on dental, here: Mango For Dentists

Call to learn more!

(888) 552-9003

Learn More

Mango Announces the Release of New Mobile App

PRESS RELEASE — St George, Utah – October 2020 –  Mango Voice, LLC, a cloud-based phone system and unified communications company that provides industry leading scale and reliability, is proud to announce their new, revolutionary, user-friendly mobile app. With brand new features that make your mobile device a seamless extension of your office phone, this is sure to be a game changer for businesses all around the world. 

“At Mango our focus is to simplify and enhance communication for the most important interactions. This focus has allowed us to deliver trusted, reliable, and industry leading platform solutions. Our customers rely on us every day to provide them with the tools they need to engage their patients and customers in new and dynamic ways. The purpose of the new mobile app is to allow users to experience the reliability and functionality of Mango on their mobile devices.” – Kevin Tallman, CEO, Mango

With Mango’s new call-on-the-go features, you can ensure you stay connected to your business, no matter where you are. Your mobile phone is now a direct mirror of your extension. This includes inbound and outbound calls, along with transferred calls to your extension. No more missing calls when you’re away from your desk. You can even park calls and transfer calls to another extension, right from your mobile phone.

See Voicemails from your office on your mobile device. Never miss a client, customer, or inquiry. Access voicemails from your office on your mobile phone! Listen to voicemails, view voicemails as text transcripts, see what time the message was left, and call them back any time – right from your mobile phone. Never worry about giving out or using your personal phone number. Calling customer’s back from your mobile device will show your business line as the outgoing number. 

Record calls you place and receive on your mobile device. Once enabled on your extension, Mango offers the option to log and record all calls! Recording calls allows you to monitor all conversations to ensure communications between staff and customers are maximized to drive your bottom line.

Access personal and company contacts:  Effortlessly call directly from your phone contacts with your business number. Call from your mobile directory or the company directory with the click of a button. Our mobile app integrates with your native call history to call back customers and see missed calls.

Seamless Communication: You can now use your mobile device independently or use it in combination with your web phone and desktop phone. Desktop, web, and mobile device sync seamlessly. Wherever you go or whatever device you use, we’ve got you covered.

About Mango Voice, LLC: Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your business run better. Mango Voice is centered around the customer and client experience. Their focus is to provide simplicity to the workplace while increasing customer satisfaction and retention.  

The release of their new mobile app will forever change how all business owners engage with their customers. With a specialized focus on both large and small businesses, along with government agencies, schools, dental offices, hospitality, and other professional industries, contact them today to find out how you can change your business for the better.

Learn More

Updates September 2020

Voice:

  • Continued work on stability improvements and upgrades

Mobile:

  • Great initial feedback from beta testers.
  • Key objectives have been identified and are in development.

Desktop:

  • Great progress to update of desktop application

Learn More

Who is Mango and where did we come from?

Hey Mango family! It’s been awhile since we introduced ourselves!

We take pride in our company, our customers, and our amazing team.

Here’s a little about Mango you may not know:

Our continued goal and Mission Statement:

Simplify and enhance communications for our customer’s most important interactions.

Where we came from:

Mango’s telecommunication roots started over 14 years ago. We originally began as an internet company, offering wireless and fiber optic services throughout Utah and Nevada. We transitioned into offering phone services for homes and businesses and then expanded to schools and hotels. We quickly learned that setting up and updating bulky PBX servers and trying to maintain all of the equipment was beyond cumbersome. We knew there had to be a better way. And if there wasn’t, we’d create it. 

Building Mango:

Our goal – have one system to rule them all. (Yes, that was a Lord of the Rings reference.) 

Our plan – one system with the ability to supply updates all at once to everyone. We wanted the concept of one server failing and everyone going down to be a thing of the past. 

With our creation of server farms across the country, that meant that if one system went down it did not affect us or our customers. We also wanted to get rid of regular traditional mass phone systems and make bulky equipment a thing of the past. Traditional phone systems required a regular user to be a certified technician in order to make changes to their own phone line. That didn’t work for us. Instead, we decided to design a system that was easy enough for anyone in the world to use. 

What truly sets us apart is that when we designed Mango’s phone system, we created whatever features our customer’s asked for, as opposed to what Telco companies offer.

That means our system is built for you, by you.

What’s in a name?

So, why are we Mango? Because we take a fresh approach to something old and stale. We’re simple, easy, fun, and fresh. 🥭

What sets us apart?

No intimidating equipment, easy-to-use interface, ground-breaking integrations, seamless features, unbeatable U.S-based customer service, and how much we truly care about both you and your business.

Don’t just take our word for it! Read real-life stories about how Mango Voice has helped businesses.

You can read more reviews, here!


Have questions?

Ready to receive a free quote about how we can start simplifying and amplifying your business?

Call us directly at 888-767-9038 or click HERE to schedule an appointment.

Learn More